Chatbot and live chat tools, compared. Head to head, with sources.
12 comparisons of the tools people weigh against each other most: prices from each company's own pricing page, features side by side, and which one fits which kind of team.
We make ChatBento, an AI chatbot for websites, so it appears on each page as a clearly marked third option. Where we couldn't verify a price or feature, we say so.
Live chat and help desks
Tools built around a team inbox, with an AI agent added. Usually billed per seat, conversation or resolution.
- Tidio vs IntercomTidio from $24.17 · Intercom from $19Compare
- Intercom vs ZendeskIntercom from $19 · Zendesk from $19Compare
- Tidio vs CrispTidio from $24.17 · Crisp from $45Compare
- Crisp vs IntercomCrisp from $45 · Intercom from $19Compare
- Tawk.to vs TidioTawk.to free to start · Tidio from $24.17Compare
- LiveChat vs TidioLiveChat from $19 · Tidio from $24.17Compare
- Zendesk vs FreshchatZendesk from $19 · Freshchat free to startCompare
AI chatbot builders
Tools where the AI chatbot is the product. Usually billed by messages, credits or conversations.
- Chatbase vs SiteGPTChatbase from $40 · SiteGPT from $39Compare
- Chatbase vs DocsBotChatbase from $40 · DocsBot from $49Compare
- Chatbase vs CustomGPTChatbase from $40 · CustomGPT from $89Compare
- Botpress vs ChatbaseBotpress from $150 · Chatbase from $40Compare
- Chatling vs ChatbaseChatling from $25 · Chatbase from $40Compare
What each tool costs
One page per tool: every plan with its source, the fees on top, and a month priced out.
- Chatbase pricingFrom $40
- Tidio pricingFrom $24.17
- Intercom pricingFrom $19
- Crisp pricingFrom $45
- Tawk.to pricingFree to start
- LiveChat pricingFrom $19
- Zendesk pricingFrom $19
- Freshchat pricingFree to start
- HubSpot pricingFree to start
- SiteGPT pricingFrom $39
- Chatling pricingFrom $25
- Wonderchat pricingFrom $32.50
- DocsBot pricingFrom $49
- CustomGPT pricingFrom $89
- Botpress pricingFrom $150
Comparing one tool with ChatBento instead? See ChatBento alternatives and the AI chatbot pricing guide.
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