Chatbase vs SiteGPT. Pricing, AI and which to pick.

Both are AI chatbot builders that train on your website and sell flat monthly plans rather than seats. Neither has a free plan: Chatbase has a 7-day trial, and SiteGPT's 7-day trial needs a card. SiteGPT counts a question and its reply as one message.

Every price and feature here comes from Chatbase's and SiteGPT's own websites, with links. ChatBento, our product, appears as a third column so you can see where a simpler website chatbot fits.

AI chatbot builders

Chatbase

Chatbase is an AI chatbot builder: it trains on your website, docs and FAQs, installs with one script tag, captures leads and hands off to a human, and offers native integrations and automated actions such as Slack and WhatsApp.

Starts at: $40per month, Hobby ($32 billed yearly)
Billing: Tiered monthly plans
Free option: No (7-day trial only)

AI chatbot builders

SiteGPT

SiteGPT is an AI support chatbot trained on your website, files and connected sources, with escalation to a human, lead capture and an iOS live-inbox app.

Starts at: $39per month billed yearly ($59 monthly), Starter
Billing: Flat plan with a message quota
Free option: No (7-day trial, card required)

Chatbase vs SiteGPT, side by side

"Not confirmed" means we couldn't verify it on that company's site, not that it's missing.

Chatbase, SiteGPT and ChatBento compared on price and features
Feature	Chatbase	SiteGPT	ChatBentoOur product
Free plan	No (7-day trial only)	No (7-day trial, card required)	Yes, 50 AI messages/mo
Lowest paid plan	$40/mo ($32 billed yearly)	$39/mo billed yearly, $59 monthly	$8/mo (2,000 AI messages)
How the AI is billed	Tiered monthly plans	Flat plan with a message quota	Flat monthly price, no seats
AI answers trained on your website	Yes	Yes	Yes
Install with one script tag	Yes	Yes	Yes
Lead capture	Yes	Yes	Yes
Hand-off to a human	Yes	Yes, to a live agent	Yes, by email
Live chat inbox for your team	Not confirmed	iOS app, Growth and up	No
WhatsApp, Messenger and other channels	Not confirmed	WhatsApp (add-on), Messenger	Not yet
Native integrations (CRM, Slack and others)	Slack, WhatsApp and more	Yes	Not yet

Chatbase details checked October 30, 2026; SiteGPT details checked October 23, 2026. Prices change, so check each company's pricing page before you decide.

Where each one is stronger

Chatbase's strengths

From Chatbase's own site. Check SiteGPT's column in the table above for the same rows.

Native integrations and automated actions
Chatbase offers native integrations and automated actions, such as Slack and WhatsApp. ChatBento focuses on the website chatbot and doesn't have those yet.

SiteGPT's strengths

From SiteGPT's own site. Check Chatbase's column in the table above for the same rows.

More training sources
Besides links and sitemaps, SiteGPT trains on YouTube, CSV, TXT, PDF, DOCX, PPTX and Markdown files, and on Notion, Google Drive, Dropbox, OneDrive, Box and GitHub.
sitegpt.ai/integrations
Take over live from your phone
On Growth and up, SiteGPT's iOS app is a live inbox that notifies you when a visitor asks for a human and lets you take over from the AI.
sitegpt.ai/pricing
Chat integrations
SiteGPT connects to Slack, Messenger, WhatsApp, Google Chat, Crisp, Freshdesk Messaging, Zendesk and Zoho SalesIQ.
sitegpt.ai/integrations
API and webhooks
API access from Growth, webhooks from Scale, plus analytics with CSV export.
sitegpt.ai/pricing

Chatbase and SiteGPT pricing

Each plan as the company lists it, with the fees that come on top.

Chatbase pricing

Hobbyper mo, or $32 per mo billed yearly$40
Basicper mo, or $120 per mo billed yearly$150
Businessper mo, or $400 per mo billed yearly$500

No free plan; a 7-day trial only. Checked October 30, 2026 on chatbase.co/pricing.

Yearly billing lowers Hobby from $40 to $32 a month. We list Chatbase's plan prices only; check its pricing page for each plan's message limits. Source

Chatbase pricing, worked out

SiteGPT pricing

Starterper mo billed yearly ($59 monthly). 1 chatbot, 4,000 GPT-4.1-mini messages$39
Growthper mo billed yearly ($129 monthly). 2 chatbots, 10,000 messages$79
Scaleper mo billed yearly ($429 monthly). 3 chatbots, 40,000 messages$259
Enterprisetalk to salesCustom

No free plan; a 7-day free trial, card required. Checked October 23, 2026 on sitegpt.ai/pricing.

SiteGPT counts a visitor's question and the AI's reply together as one message, and a GPT-4.1 message uses 10 times the quota of a GPT-4.1-mini message. Source
Removing SiteGPT branding and adding WhatsApp are paid add-ons, each from $39 a month billed yearly. Source

SiteGPT pricing, worked out

Which to choose

It comes down to who answers your chats and how you'd rather be billed.

Choose Chatbase if

You depend on native integrations and automated actions such as Slack or WhatsApp.

Choose SiteGPT if

Your knowledge lives in PDFs, Notion, Google Drive or YouTube, not just on your website.
You want to jump into chats live from your phone.
You need the bot in Slack, WhatsApp or your Zendesk widget, or want an API.

Choose ChatBento if

Our product

You want an AI chatbot on your website that answers from your own pages, Q&As and text, not a full support suite.
You'd rather pay a flat $8, $30 or $100 a month than per seat or per resolution, or start on the free plan with 50 AI messages a month.
An email hand-off is enough when a visitor needs a person.

Only need AI answers on your website?

ChatBento reads your site in about a minute and answers visitors from it. Free plan forever, paid plans from $8 a month.

ChatBento vs Chatbase ChatBento vs SiteGPT

Chatbase vs SiteGPT. Questions, answered.

Which is cheaper, Chatbase or SiteGPT?

It depends on how you'd use them, because they bill differently. Chatbase starts at $40 (per month, Hobby ($32 billed yearly)), billed as: tiered monthly plans. SiteGPT starts at $39 (per month billed yearly ($59 monthly), Starter), billed as: flat plan with a message quota. Price your own monthly volume on both before you decide.

Do Chatbase and SiteGPT have free plans?

Chatbase: No free plan; a 7-day trial only. SiteGPT: No free plan; a 7-day free trial, card required.

What is the main difference between Chatbase and SiteGPT?

Which should I choose, Chatbase or SiteGPT?

Choose Chatbase if you depend on native integrations and automated actions such as Slack or WhatsApp. Choose SiteGPT if your knowledge lives in PDFs, Notion, Google Drive or YouTube, not just on your website.

Do I need a live chat inbox at all?

Only if someone on your team will answer chats in real time. SiteGPT (iOS app, Growth and up) includes one. If you mostly want visitors' questions answered from your website, an AI chatbot with an email hand-off does that without a seat for each person.

Is there a simpler, flat-priced alternative to Chatbase and SiteGPT?

ChatBento is an AI chatbot for your website that learns from your pages and Q&As, captures leads and hands off to you by email. It has a free plan with 50 AI messages a month, then $8, $30 or $100 a month, with AI answers included and no seats. It has no live chat inbox, ticketing or messaging channels, so it fits when the website chatbot is the job.

Keep comparing

All comparisons AI chatbot pricing guide

Chatbase and SiteGPT are trademarks of their owners; ChatBento is not affiliated with or endorsed by either.

Sources: chatbase.co/pricing, sitegpt.ai/pricing, sitegpt.ai/integrations

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