AI chatbot for real estate agents.
Real estate leads show up at 11 pm, when someone scrolling listings wants to know if a house is still available, how your commission works or whether they need to be pre-approved first. A chatbot trained on your listing pages and buyer and seller guides answers on the spot, then takes the name, phone number and timeline, so you call back a warm lead instead of an abandoned contact form.
14 days free, then a free plan or from $8 a month. No card required.
Visitor: Is 18 Willow Court still available?
Chatbot: The listing page shows 18 Willow Court as active at $489,000: 3 beds, 2 baths, with an open house Saturday from 1 to 3 pm. Status can change quickly, so an agent will confirm it's still available. Want me to pass on your name and number?
Listing: 18 Willow Court
Visitor: Is it a safe neighborhood? How are the schools?
Chatbot: I can't describe neighborhoods that way, but you can check the city police department's public crime map, and the listing names Lakeview Unified as the school district. The district's website has attendance boundaries, and your state education department publishes school report cards.
Buyer FAQ
Visitor: Can I tour it Saturday morning instead of at the open house?
Chatbot: Private showings are set up by an agent. Leave your name, phone number and the times that work, and Dana will call you today. As our Buyers page explains, we sign a short written buyer agreement with you before a private tour.
Human handoff
Powered by ChatBento
12 questions customers ask real estate agents
The questions real estate agents hear most. Copy them as a Q&A template, add your answers, and the chatbot answers them in your words.
- 1Is the house on Birch Lane still available, or is it under contract?
- 2What is my home worth? Can you do a free market analysis?
- 3Do I need to sign a buyer agreement before you show me homes?
- 4How is your commission structured, and who pays the buyer's agent now?
- 5Can I see a property this weekend, outside the open house?
- 6Should I get pre-approved before we start looking, and can you recommend a lender?
- 7How much earnest money is typical here, and when could I lose it?
- 8Do you help first-time buyers find down payment assistance programs?
- 9How long are homes in this area sitting on the market right now?
- 10Can you help me sell my house and buy the next one at the same time?
- 11What do you do to market a listing: photos, video, staging, open houses?
- 12Is there an HOA on this property, and what do the monthly dues cover?
Set it up in four steps
- 1
Point it at your website
Enter your site's address and ChatBento reads your pages. For real estate agents, make sure these are on the site or added as docs:
- Active listing pages with price, beds, baths, taxes, HOA dues and open house times
- Buyer guide: pre-approval, buyer agreements, earnest money, inspections, closing
- Seller guide: pricing, listing marketing, staging, commission and timeline
- Home valuation page explaining how your market analysis works
- Areas you serve and your preferred lenders, inspectors and title companies
- About page with each agent's specialties and contact details
- 2
Answer the 12 questions
Copy the questions above, paste them into ChatBento as Q&As and write your answers. These are what visitors ask first, so a clear answer here covers most chats.
- 3
Set the greeting and handoff
Add the email that receives handoffs and a greeting that sets expectations, for example: “Hi! Ask me about our listings, selling your home or how buying works. I can also set up a call with an agent.”
- 4
Paste one line on your WordPress site
Many agent sites run on WordPress, often with an IDX plugin for listing search, and the script tag sits alongside it. The install guide shows where the snippet goes.
Install on WordPress
What it answers, and what it hands to you
Hand these to a person
The chatbot collects the visitor's name and email or phone, then sends you the whole conversation.
- Showing requests and confirming whether a listing is still available
- Offers, negotiation, contracts and anything about an active transaction
- A value for a specific home: the chatbot takes the address for a market analysis
- Reasonable accommodation requests and any fair housing concern
- Legal, tax or 1031 exchange questions, which go to the client's own attorney or CPA
Fair housing: no steering, no neighborhood profiles
Under the federal Fair Housing Act, agents can't steer buyers toward or away from areas based on race, color, religion, sex, disability, familial status or national origin, and many states and cities protect more classes. The chatbot sticks to objective facts from your listings: price, size, taxes, HOA dues, the school district's name. Questions such as "is it safe", "what are the schools like" or "who lives there" get pointed to public sources like police crime maps and state school report cards. Accessibility and accommodation requests go to an agent, and the bot never gives legal or tax advice.
This is general guidance, not legal advice. ChatBento answers only from the content you give it, and says so when it doesn't know.
Which plan fits real estate agents
Typical volume: 130 to 600 AI replies a month. A solo agent or small team with 1,500 to 5,000 site visits a month, where 3 to 4% of visitors open the chat and ask about three questions each.
Start on the Free plan (50 messages a month) to try it, then move up when the chat gets busy.
Real estate agents questions. Answered.
Does the chatbot connect to the MLS or my IDX feed?
No. It answers from the pages it's trained on, including your listing pages, and you retrain it when those change. For the live status of a specific home it says an agent will confirm, and it collects the buyer's contact details.
How does it handle questions like "is this a good neighborhood"?
It doesn't characterize neighborhoods, schools or who lives where. It gives objective facts from the listing, such as the school district's name, and points to public sources like crime maps and state school report cards, which keeps you clear of steering.
Can it tell a seller what their home is worth?
No. It explains how your market analysis works and what you need from the seller, then takes the address and contact details so you can prepare a real number.
Can it ask buyers about their timeline and pre-approval?
Yes. It can ask when they want to move, whether they're pre-approved and which areas they're looking in, and pass that along with their phone number. Who to call first is still your decision.
How much does an AI chatbot for real estate agents cost?
ChatBento has a Free plan with 50 AI messages a month, then Hobby at $8/month (2,000 messages), Standard at $30/month (10,000 messages), Pro at $100/month (40,000 messages). At typical volume for real estate agents, 130 to 600 AI replies a month, Hobby at $8/month covers it. Every account starts with a 14-day free trial, no card required.
Related industries
- AI chatbot for property managers“What are the income requirements to qualify, and do you accept co-signers?”
- AI chatbot for mortgage brokers“Do you offer FHA, VA and USDA loans?”
- AI chatbot for insurance agents“Which insurance companies do you work with?”
Use cases for real estate agents
- Lead captureTurn website questions into leads. An AI chatbot answers from your content, then collects a name, email and note when a visitor wants follow-up, and emails you the lead with the full conversation.
- After-hours supportGive visitors answers at night, on weekends and on holidays. An AI chatbot trained on your website replies 24/7 and takes a message when a question needs your team in the morning.
Terms to know
Answer visitors while you're closed. Free to start, then from $8 a month.
14-day free trial. No card required.