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Crisp alternative. ChatBento vs Crisp.

Crisp is a customer support platform with a website chat widget, a shared and omnichannel inbox, an AI agent, a knowledge base, CRM and ticketing, priced per workspace with a set number of seats. ChatBento does one job: an AI chatbot on your website, trained on your content, that captures leads and hands off to you, from $8 a month with a free plan.

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Prices, ChatBento vs Crisp

ChatBento

  • Free50 AI messages / month, free forever$0
  • Hobbyper month, 2,000 AI messages$8
  • Standardper month, 10,000 AI messages$30
  • Proper month, 40,000 AI messages$100

Flat price, no per-seat fees. Full pricing

Crisp

  • Free2 seats, website chat and shared inbox, no AI credits$0
  • Miniper mo per workspace. 4 seats, $5 of AI credits$45
  • Essentialsper mo per workspace. 10 seats, $25 of AI credits$95
  • Plusper mo per workspace. 20+ seats, $75 of AI credits$295

Free forever plan with 2 seats and no AI credits; 14-day trial of paid plans, no card required. Checked October 23, 2026 on their pricing page.

  • Crisp sizes the included AI credits at around 90, 450 and 1,350 automated conversations a month on Mini, Essentials and Plus. The Free plan has no AI credits.

Side by side. What each one does.

ChatBento compared with Crisp
FeatureChatBentoCrisp
Free planYes, 50 AI messages/moYes, 2 seats, no AI
Lowest paid plan$8/mo (2,000 AI messages)$45/mo per workspace
How the AI is billedFlat monthly price, no seatsPer workspace with seats and AI credits
AI answers trained on your websiteYesYes
Install with one script tagYesYes
Hand-off to a humanYes, by emailYes, to your team in Crisp
Live chat inbox for your teamNoYes
WhatsApp, Messenger and other channelsNot yetEssentials and up
Native integrations (CRM, Slack and others)Not yetYes
Help desk ticketingNoPlus plan

Crisp details are from Crisp's own website, checked October 23, 2026. Rows we couldn't confirm are left out. Prices change, so check their pricing page before you decide.

What Crisp does better. Honestly.

A shared inbox and apps

Even the free plan has a website chat widget, shared inbox and mobile apps, plus desktop apps for Windows and Mac.

Omnichannel from Essentials

WhatsApp Business, Instagram DMs, SMS, Line, Viber and more in one inbox, and the AI agent can answer on WhatsApp, Messenger, Instagram and email.

More AI training sources

Crisp's AI learns from a website crawl, its knowledge base, saved answer snippets, past conversations and uploaded files from PDFs to CSVs.

Integrations and translation

WordPress, Shopify, WooCommerce, Slack, HubSpot, Pipedrive, Zoho, Zapier and Make, and message translation into over 50 languages.

What both do. The common ground.

  • An AI agent trained on your website
  • A chat widget installed with a JavaScript snippet or a WordPress plugin
  • Hand-off to a person with the conversation's context
  • A free plan to start on

When to choose Crisp. And when ChatBento fits.

Pick Crisp if

  • Several teammates answer chats live and want a shared inbox with mobile and desktop apps.
  • You need WhatsApp, Instagram or SMS in the same inbox.
  • You want a CRM, knowledge base and ticketing portal from the same tool.

Pick ChatBento if

  • You want an AI chatbot on your website that answers from your own pages, Q&As and text, not a full support suite.
  • You'd rather pay a flat $8, $30 or $100 a month than per seat or per resolution, or start on the free plan.
  • An email hand-off is enough when a visitor needs a person.
  • You want one script tag that works on Framer, Webflow, WordPress, Shopify, Wix, Squarespace or plain HTML.

Switch from Crisp. In 4 steps.

  1. 1

    Sign up for ChatBento's free plan and enter your website address. It reads your pages in about a minute.

  2. 2

    Copy your Crisp answer snippets and key knowledge base articles into ChatBento's Q&A tab.

  3. 3

    Export contacts from Crisp to CSV (Essentials and up). Crisp says conversations have no native CSV export and need its API or a migration tool.

  4. 4

    Remove the Crisp chatbox code or WordPress plugin and paste ChatBento's one-line snippet before </body>. Test it on your live site.

Step-by-step install guides for every platform are on the integrations page.

ChatBento vs Crisp. Questions, answered.

Is ChatBento a good Crisp alternative?

If you want AI answers on your website and don't need a shared inbox, yes, and the AI is included on every ChatBento plan, free included. If your team chats live across WhatsApp, Instagram and email, Crisp does more.

How much does Crisp cost compared with ChatBento?

Crisp charges per workspace: Mini is $45 a month with 4 seats and $5 of AI credits, Essentials $95, Plus $295. Its free plan has no AI credits. ChatBento has a free plan with 50 AI messages a month, then $8, $30 or $100 a month. Crisp prices checked October 23, 2026.

Does Crisp's free plan include AI?

No. Crisp's pricing page says the Free plan includes no AI credits. ChatBento's free plan includes 50 AI messages a month.

Can I export my conversations from Crisp?

Crisp's help center says contacts can be exported to CSV from the Essentials plan, but conversations have no native CSV export and must be pulled through its API or a third-party migration tool.

Keep comparing

Where ChatBento fits

All alternatives

Crisp is a trademark of its owner; ChatBento is not affiliated with or endorsed by Crisp.

Sources, checked October 23, 2026: crisp.chat/en/pricing/, crisp.chat/en/ai/

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14-day free trial. No card required.