Chatling vs Chatbase. Pricing, AI and which to pick.
Both are AI chatbot builders that train on your website. Chatling has a free plan and charges AI credits that vary by model; Chatbase has tiered monthly plans and a 7-day trial.
Every price and feature here comes from Chatling's and Chatbase's own websites, with links. ChatBento, our product, appears as a third column so you can see where a simpler website chatbot fits.
AI chatbot builders
Chatling
Chatling is an AI support platform for building chatbots trained on websites, documents and help-center content, with a live chat inbox for hand-off, actions, workflows and several channels.
- Starts at
- $25per month ($21 billed yearly), Starter
- Billing
- AI credits, priced by model
- Free option
- Yes, 200 AI credits/mo
AI chatbot builders
Chatbase
Chatbase is an AI chatbot builder: it trains on your website, docs and FAQs, installs with one script tag, captures leads and hands off to a human, and offers native integrations and automated actions such as Slack and WhatsApp.
- Starts at
- $40per month, Hobby ($32 billed yearly)
- Billing
- Tiered monthly plans
- Free option
- No (7-day trial only)
Chatling vs Chatbase, side by side
"Not confirmed" means we couldn't verify it on that company's site, not that it's missing.
| Feature | Chatling | Chatbase | ChatBentoOur product |
|---|---|---|---|
| Free plan | Yes, 200 AI credits/mo | No (7-day trial only) | Yes, 50 AI messages/mo |
| Lowest paid plan | $25/mo ($21 billed yearly) | $40/mo ($32 billed yearly) | $8/mo (2,000 AI messages) |
| How the AI is billed | AI credits, priced by model | Tiered monthly plans | Flat monthly price, no seats |
| AI answers trained on your website | Yes | Yes | Yes |
| Install with one script tag | Yes | Yes | Yes |
| Lead capture | Yes | Yes | Yes |
| Hand-off to a human | Yes, to live chat | Yes | Yes, by email |
| Live chat inbox for your team | Yes | Not confirmed | No |
| WhatsApp, Messenger and other channels | Starter and up | Not confirmed | Not yet |
| Native integrations (CRM, Slack and others) | Yes | Slack, WhatsApp and more | Not yet |
Chatling details checked October 23, 2026; Chatbase details checked October 30, 2026. Prices change, so check each company's pricing page before you decide.
Where each one is stronger
Chatling's strengths
From Chatling's own site. Check Chatbase's column in the table above for the same rows.
Live chat built in
Chatling hands conversations to your team in a live chat inbox on every plan, with AI chat summaries and round-robin routing on Growth and up.
chatling.ai/pricingMessaging channels
From Starter, the same agent answers on WhatsApp, Instagram, Messenger and Telegram, and there's API access.
chatling.ai/pricingActions and workflows
Agents can run actions (2 to 12 per agent by plan) and multi-step workflows triggered by conversation or contact events, with integrations like Zapier, Slack, HubSpot and Zendesk.
chatling.ai/pricingMore knowledge sources
Besides websites and sitemaps, Chatling learns from PDF, DOCX and TXT files, FAQs, Notion, Zendesk and Zoho.
docs.chatling.ai/knowledge-base/data-source-types
Chatbase's strengths
From Chatbase's own site. Check Chatling's column in the table above for the same rows.
Native integrations and automated actions
Chatbase offers native integrations and automated actions, such as Slack and WhatsApp. ChatBento focuses on the website chatbot and doesn't have those yet.
Chatling and Chatbase pricing
Each plan as the company lists it, with the fees that come on top.
Chatling pricing
- Free200 AI credits / mo, 1 AI agent, 1 seat$0
- Starterper mo ($21 billed yearly). 1,750 AI credits, 2 agents, 2 seats$25
- Growthper mo ($63 billed yearly). 6,000 AI credits, 5 agents, 5 seats$75
- Scaleper mo ($246 billed yearly). 35,000 AI credits, 7 agents, 10 seats$295
Free plan with 200 AI credits a month; no trial, a 7-day money-back guarantee. Checked October 23, 2026 on chatling.ai/pricing.
Chatbase pricing
- Hobbyper mo, or $32 per mo billed yearly$40
- Basicper mo, or $120 per mo billed yearly$150
- Businessper mo, or $400 per mo billed yearly$500
No free plan; a 7-day trial only. Checked October 30, 2026 on chatbase.co/pricing.
- Yearly billing lowers Hobby from $40 to $32 a month. We list Chatbase's plan prices only; check its pricing page for each plan's message limits. Source
Which to choose
It comes down to who answers your chats and how you'd rather be billed.
Choose Chatling if
- You want to take over chats live inside the same tool.
- You need the bot on WhatsApp, Instagram, Messenger or Telegram too.
- You want the bot to run actions and workflows, or to pick a stronger AI model per reply.
Choose Chatbase if
- You depend on native integrations and automated actions such as Slack or WhatsApp.
Choose ChatBento if
Our product
- You want an AI chatbot on your website that answers from your own pages, Q&As and text, not a full support suite.
- You'd rather pay a flat $8, $30 or $100 a month than per seat or per resolution, or start on the free plan with 50 AI messages a month.
- An email hand-off is enough when a visitor needs a person.
Only need AI answers on your website?
ChatBento reads your site in about a minute and answers visitors from it. Free plan forever, paid plans from $8 a month.
Chatling vs Chatbase. Questions, answered.
Which is cheaper, Chatling or Chatbase?
It depends on how you'd use them, because they bill differently. Chatling starts at $25 (per month ($21 billed yearly), Starter), billed as: AI credits, priced by model. Chatbase starts at $40 (per month, Hobby ($32 billed yearly)), billed as: tiered monthly plans. Price your own monthly volume on both before you decide.
Do Chatling and Chatbase have free plans?
Chatling: Free plan with 200 AI credits a month; no trial, a 7-day money-back guarantee. Chatbase: No free plan; a 7-day trial only.
What is the main difference between Chatling and Chatbase?
Both are AI chatbot builders that train on your website. Chatling has a free plan and charges AI credits that vary by model; Chatbase has tiered monthly plans and a 7-day trial.
Which should I choose, Chatling or Chatbase?
Choose Chatling if you want to take over chats live inside the same tool. Choose Chatbase if you depend on native integrations and automated actions such as Slack or WhatsApp.
Do I need a live chat inbox at all?
Only if someone on your team will answer chats in real time. Chatling includes one. If you mostly want visitors' questions answered from your website, an AI chatbot with an email hand-off does that without a seat for each person.
Is there a simpler, flat-priced alternative to Chatling and Chatbase?
ChatBento is an AI chatbot for your website that learns from your pages and Q&As, captures leads and hands off to you by email. It has a free plan with 50 AI messages a month, then $8, $30 or $100 a month, with AI answers included and no seats. It has no live chat inbox, ticketing or messaging channels, so it fits when the website chatbot is the job.
Keep comparing
- Chatling pricingPlans, costs and fees on top
- Chatbase pricingPlans, costs and fees on top
- Chatbase vs SiteGPTHead to head
- Chatbase vs DocsBotHead to head
- Chatbase vs CustomGPTHead to head
- Botpress vs ChatbaseHead to head
All comparisonsAI chatbot pricing guide
Chatling and Chatbase are trademarks of their owners; ChatBento is not affiliated with or endorsed by either.
Sources: chatling.ai/pricing, docs.chatling.ai/knowledge-base/data-source-types, chatbase.co/pricing
Put AI answers on your site. Free to start, then $8 a month.
Free plan forever. No card required.