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Crisp pricing 2026. Plans, costs and hidden fees.

What Crisp costs, plan by plan, and what you'll pay once add-ons and usage fees are counted. Every figure links to the page it came from.

Lowest paid plan
$45per month per workspace, 4 seats (Mini)
How it's billed
Per workspace with seats and AI credits
Free plan
Yes, 2 seats, no AI
Prices checked
October 23, 2026on crisp.chat/en/pricing
Every Crisp planWhat you'll actually payA cheaper option

Crisp plans and prices

4 prices as Crisp's own site lists them, with the billing basis. Plans we couldn't confirm are left out.

Crisp plans with price, billing basis, source and date checked
PlanPriceBilling and what's includedSource
Free$02 seats, website chat and shared inbox, no AI creditscrisp.chat/en/pricingChecked October 23, 2026
Mini$45per mo per workspace. 4 seats, $5 of AI creditscrisp.chat/en/pricingChecked October 23, 2026
Essentials$95per mo per workspace. 10 seats, $25 of AI creditscrisp.chat/en/pricingChecked October 23, 2026
Plus$295per mo per workspace. 20+ seats, $75 of AI creditscrisp.chat/en/pricingChecked October 23, 2026

Free plan or trial

Free forever plan with 2 seats and no AI credits; 14-day trial of paid plans, no card required.

As Crisp's pricing page states it, checked October 23, 2026.

How Crisp bills

Per workspace with seats and AI credits

What you'll actually pay

The headline price is rarely the bill. Here's what Crisp adds on top, quoted from its pricing page, and a month priced out.

Worked example

About 250 AI conversations a month

Crisp's AI handles about 250 conversations a month. Mini's AI credits cover about 90, so you'd need Essentials, which covers about 450.

Essentials10 seats and $25 of AI credits, about 450 automated conversations
$95
Totalper month, per workspace
$95

Those conversation counts are Crisp's own estimates of what the included AI credits cover. Mini ($45 a month) suits lighter AI use, and the Free plan has no AI credits.

The same volume on ChatBento (our product)

Hobby$8 a month

2,000 AI messages / month, AI answers included, no seats or per-resolution fees.

An illustration from Crisp's published prices, not a quote. Most examples use the same month: 500 conversations, about 2 AI replies each, 2 people on the team, and the AI resolving half the conversations. Sources: crisp.chat/en/pricing, crisp.chat/en/pricing.

On top of the plan price

  • Crisp sizes the included AI credits at around 90, 450 and 1,350 automated conversations a month on Mini, Essentials and Plus. The Free plan has no AI credits. Source

Price your own volume with the chatbot cost calculator, or see how Crisp fits among 15 tools in the AI chatbot pricing guide.

Is Crisp worth it?

Crisp is a live chat and help desk tool, so its price pays for a support team's toolkit. Whether that's worth it depends on how much of it you'd use.

What the money buys

  • A shared inbox and apps

    Even the free plan has a website chat widget, shared inbox and mobile apps, plus desktop apps for Windows and Mac.

    crisp.chat/en/pricing

  • Omnichannel from Essentials

    WhatsApp Business, Instagram DMs, SMS, Line, Viber and more in one inbox, and the AI agent can answer on WhatsApp, Messenger, Instagram and email.

    crisp.chat/en/ai

  • More AI training sources

    Crisp's AI learns from a website crawl, its knowledge base, saved answer snippets, past conversations and uploaded files from PDFs to CSVs.

    crisp.chat/en/ai

  • Integrations and translation

    WordPress, Shopify, WooCommerce, Slack, HubSpot, Pipedrive, Zoho, Zapier and Make, and message translation into over 50 languages.

    crisp.chat/en/pricing

Worth it if

  • Several teammates answer chats live and want a shared inbox with mobile and desktop apps.
  • You need WhatsApp, Instagram or SMS in the same inbox.
  • You want a CRM, knowledge base and ticketing portal from the same tool.

Harder to justify if

  • Only one or two people would use it, and you'd rather not pay for each seat.
  • You want one predictable bill, without the usage-based charges listed above.
  • You mainly need AI answers on your website, which ChatBento does from $8 a month.

A cheaper option: ChatBento

ChatBento is our product. It's an AI chatbot for your website: it learns from your pages and Q&As, answers visitors around the clock, captures leads and emails you when a person is needed. One flat monthly price, AI included, no seats. Its lowest paid plan is $8 a month; Crisp's starts at $45.

  • Free

    $0/mo

    • 50 AI messages / month
    • Train on up to 50 pages
    • Free forever, no card

  • Hobby

    $8/mo

    • 2,000 AI messages / month
    • 1 chatbot
    • Train on up to 200 pages

  • Standard

    $30/mo

    • 10,000 AI messages / month
    • 3 chatbots
    • Train on up to 2,000 pages

  • Pro

    $100/mo

    • 40,000 AI messages / month
    • 10 chatbots
    • Train on up to 10,000 pages

To be clear about the trade-off: ChatBento doesn't have these, which Crisp lists: live chat inbox for your team; WhatsApp, Messenger and other channels; native integrations; help desk ticketing.

See it on your own site first.

Enter your website and ChatBento reads it in about a minute. Free plan forever, no card.

ChatBento vs Crisp, feature by featureChatBento pricing

Crisp pricing. Questions, answered.

How much does Crisp cost in 2026?

Crisp lists Free: $0, 2 seats, website chat and shared inbox, no AI credits; Mini: $45, per mo per workspace. 4 seats, $5 of AI credits; Essentials: $95, per mo per workspace. 10 seats, $25 of AI credits; Plus: $295, per mo per workspace. 20+ seats, $75 of AI credits. Prices checked October 23, 2026 on Crisp's own site.

Does Crisp have a free plan or trial?

Free forever plan with 2 seats and no AI credits; 14-day trial of paid plans, no card required. ChatBento has a free plan with 50 AI messages a month that doesn't expire, and needs no card.

Does Crisp charge extra for AI or usage?

Crisp sizes the included AI credits at around 90, 450 and 1,350 automated conversations a month on Mini, Essentials and Plus. The Free plan has no AI credits.

What will I actually pay for Crisp?

It depends on volume. One example: Crisp's AI handles about 250 conversations a month. Mini's AI credits cover about 90, so you'd need Essentials, which covers about 450. By Crisp's published prices that comes to $95 a month, per workspace. The same volume on ChatBento's Hobby plan is $8 a month.

Is Crisp worth the price?

It can be, if several teammates answer chats live and want a shared inbox with mobile and desktop apps. It also earns its price if you need WhatsApp, Instagram or SMS in the same inbox. If you mainly want AI answers on your website, you'd be paying for more than you use.

What is a cheaper alternative to Crisp?

ChatBento, an AI chatbot for your website that learns from your pages and Q&As, captures leads and hands off to you by email. It has a free plan with 50 AI messages a month, then $8, $30 or $100 a month, with no seats or per-resolution fees. It doesn't yet cover everything Crisp lists: live chat inbox for your team; WhatsApp, Messenger and other channels; native integrations; help desk ticketing.

Crisp head to head

What similar tools cost

All comparisonsAll alternatives

Crisp is a trademark of its owner; ChatBento is not affiliated with or endorsed by Crisp. Prices are from Crisp's own website and change often, so confirm on their pricing page before you buy.

Sources, checked October 23, 2026: crisp.chat/en/pricing, crisp.chat/en/ai

Crisp starts at $45. ChatBento starts at $8.

Start freeSee pricing

Free plan forever. No card required.