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LiveChat pricing 2026. Plans, costs and hidden fees.

What LiveChat costs, plan by plan, and what you'll pay once add-ons and usage fees are counted. Every figure links to the page it came from.

Lowest paid plan
$19per user / mo billed yearly ($25 monthly), Essential
How it's billed
Per user, AI resolutions included then $49.50 per 50
Free plan
No (14-day trial)
Prices checked
October 23, 2026on livechat.com/pricing
Every LiveChat planWhat you'll actually payA cheaper option

LiveChat plans and prices

3 prices as LiveChat's own site lists them, with the billing basis. Plans we couldn't confirm are left out.

LiveChat plans with price, billing basis, source and date checked
PlanPriceBilling and what's includedSource
Essential$19per user / mo billed yearly ($25 monthly). 10 AI resolutions a monthlivechat.com/pricingChecked October 23, 2026
Growth$79per user / mo billed yearly ($99 monthly). 200 AI resolutions a monthlivechat.com/pricingChecked October 23, 2026
EnterpriseCustomrequest a calllivechat.com/pricingChecked October 23, 2026

Free plan or trial

No free plan; a 14-day free trial, no card required.

As LiveChat's pricing page states it, checked October 23, 2026.

How LiveChat bills

Per user, AI resolutions included then $49.50 per 50

  • LiveChat says existing customers keep their legacy plans, which are listed separately on its legacy pricing page.

What you'll actually pay

The headline price is rarely the bill. Here's what LiveChat adds on top, quoted from its pricing page, and a month priced out.

Worked example

Essential, 2 users, AI resolutions

2 people on Essential, and the AI Agent resolves 250 chats a month.

Essential, 2 users$19 per user, billed yearly
$38
5 packs of extra resolutions50 per pack at $49.50, after the 10 included
$247.50
Totalper month, billed yearly
$285.50

One resolution is a chat where the AI directly solved the customer's question. Growth ($79 per user, billed yearly) includes 200 AI resolutions a month.

The same volume on ChatBento (our product)

Hobby$8 a month

2,000 AI messages / month, AI answers included, no seats or per-resolution fees.

An illustration from LiveChat's published prices, not a quote. Most examples use the same month: 500 conversations, about 2 AI replies each, 2 people on the team, and the AI resolving half the conversations. Sources: livechat.com/pricing, livechat.com/pricing.

On top of the plan price

  • LiveChat's AI Agent is metered by resolution: one resolution is a chat where the AI directly solved the customer's question. Extra resolutions come in packs of 50 for $49.50. Source

Price your own volume with the chatbot cost calculator, or see how LiveChat fits among 15 tools in the AI chatbot pricing guide.

Is LiveChat worth it?

LiveChat is a live chat and help desk tool, so its price pays for a support team's toolkit. Whether that's worth it depends on how much of it you'd use.

What the money buys

  • Inbox and ticketing on every plan

    Every Text plan includes an omnichannel inbox and ticketing system, with apps for web, Windows, Mac, Android and iOS.

    livechat.com/pricing

  • Ecommerce integrations

    Shopify (live catalog and cart recovery), WooCommerce, WordPress, Webflow and Squarespace integrations are listed.

    livechat.com/pricing

  • Multilingual on Growth

    Growth and Enterprise include multilingual support in 48 languages, plus team performance reports.

    livechat.com/pricing

  • AI Agent with auto-updating sources

    You pick website pages, help articles and files for each AI Agent, and website sources update automatically.

    livechat.com/ai-agent-for-customer-service

Worth it if

  • Agents answer chats live all day and need an inbox, ticketing and desktop and mobile apps.
  • You sell on Shopify or WooCommerce and want product and cart features in chat.
  • Per-user pricing fits because only a few people answer chats, and 10 to 200 AI resolutions a month is enough.

Harder to justify if

  • Only one or two people would use it, and you'd rather not pay for each seat.
  • You want one predictable bill, without the usage-based charges listed above.
  • You want to start without paying: LiveChat has no free plan.
  • You mainly need AI answers on your website, which ChatBento does from $8 a month.

A cheaper option: ChatBento

ChatBento is our product. It's an AI chatbot for your website: it learns from your pages and Q&As, answers visitors around the clock, captures leads and emails you when a person is needed. One flat monthly price, AI included, no seats. Its lowest paid plan is $8 a month; LiveChat's starts at $19.

  • Free

    $0/mo

    • 50 AI messages / month
    • Train on up to 50 pages
    • Free forever, no card

  • Hobby

    $8/mo

    • 2,000 AI messages / month
    • 1 chatbot
    • Train on up to 200 pages

  • Standard

    $30/mo

    • 10,000 AI messages / month
    • 3 chatbots
    • Train on up to 2,000 pages

  • Pro

    $100/mo

    • 40,000 AI messages / month
    • 10 chatbots
    • Train on up to 10,000 pages

To be clear about the trade-off: ChatBento doesn't have these, which LiveChat lists: live chat inbox for your team; WhatsApp, Messenger and other channels; native integrations; help desk ticketing.

See it on your own site first.

Enter your website and ChatBento reads it in about a minute. Free plan forever, no card.

ChatBento vs LiveChat, feature by featureChatBento pricing

LiveChat pricing. Questions, answered.

How much does LiveChat cost in 2026?

LiveChat lists Essential: $19, per user / mo billed yearly ($25 monthly). 10 AI resolutions a month; Growth: $79, per user / mo billed yearly ($99 monthly). 200 AI resolutions a month; Enterprise: Custom, request a call. Prices checked October 23, 2026 on LiveChat's own site.

Does LiveChat have a free plan or trial?

No free plan; a 14-day free trial, no card required. ChatBento has a free plan with 50 AI messages a month that doesn't expire, and needs no card.

Does LiveChat charge extra for AI or usage?

LiveChat's AI Agent is metered by resolution: one resolution is a chat where the AI directly solved the customer's question. Extra resolutions come in packs of 50 for $49.50.

What will I actually pay for LiveChat?

It depends on volume. One example: 2 people on Essential, and the AI Agent resolves 250 chats a month. By LiveChat's published prices that comes to $285.50 a month, billed yearly. The same volume on ChatBento's Hobby plan is $8 a month.

Is LiveChat worth the price?

It can be, if agents answer chats live all day and need an inbox, ticketing and desktop and mobile apps. It also earns its price if you sell on Shopify or WooCommerce and want product and cart features in chat. If you mainly want AI answers on your website, you'd be paying for more than you use.

What is a cheaper alternative to LiveChat?

ChatBento, an AI chatbot for your website that learns from your pages and Q&As, captures leads and hands off to you by email. It has a free plan with 50 AI messages a month, then $8, $30 or $100 a month, with no seats or per-resolution fees. It doesn't yet cover everything LiveChat lists: live chat inbox for your team; WhatsApp, Messenger and other channels; native integrations; help desk ticketing.

LiveChat head to head

What similar tools cost

All comparisonsAll alternatives

LiveChat is a trademark of its owner; ChatBento is not affiliated with or endorsed by LiveChat. Prices are from LiveChat's own website and change often, so confirm on their pricing page before you buy.

Sources, checked October 23, 2026: livechat.com/pricing, livechat.com/pricing-legacy, livechat.com/ai-agent-for-customer-service

LiveChat starts at $19. ChatBento starts at $8.

Start freeSee pricing

Free plan forever. No card required.