Tidio pricing 2026. Plans, costs and hidden fees.
What Tidio costs, plan by plan, and what you'll pay once add-ons and usage fees are counted. Every figure links to the page it came from.
- Lowest paid plan
- $24.17per mo billed yearly, Starter (100 conversations)
- How it's billed
- Plan by conversations, Lyro AI billed separately
- Free plan
- Yes, 50 conversations
- Prices checked
- October 30, 2026on tidio.com/pricing
Tidio plans and prices
6 prices as Tidio's own site lists them, with the billing basis. Plans we couldn't confirm are left out.
| Plan | Price | Billing and what's included | Source |
|---|---|---|---|
| Free | $0 | 50 billable conversations, 10 seats | tidio.com/pricingChecked October 23, 2026 |
| Starter | $24.17 | per mo billed yearly. 100 billable conversations, 50 one-off Lyro AI conversations | tidio.com/pricingChecked October 23, 2026 |
| Growth | from $49.17 | per mo billed yearly, from 250 billable conversations | tidio.com/pricingChecked October 23, 2026 |
| Lyro AI Agent | from $32.50 | per mo, from 50 Lyro AI conversations a month (shown with the yearly-billing toggle) | tidio.com/pricingChecked October 30, 2026 |
| Plus | from $300 | per mo plus monthly usage, through sales | tidio.com/pricingChecked October 23, 2026 |
| Premium | Custom | contact sales | tidio.com/pricingChecked October 23, 2026 |
Free plan or trial
Free plan with 50 billable conversations; 7-day trials of Starter and Growth.
As Tidio's pricing page states it, checked October 30, 2026.
How Tidio bills
Plan by conversations, Lyro AI billed separately
- Tidio's prices above are the yearly-billing figures its pricing page shows; monthly billing costs more.
What you'll actually pay
The headline price is rarely the bill. Here's what Tidio adds on top, quoted from its pricing page, and a month priced out.
Worked example
Starter, with Lyro AI every month
A small shop on Tidio's Starter plan that wants its Lyro AI agent answering every month, not only for the 50 conversations every account gets once.
- Starter100 billable conversations a month
- $24.17
- Lyro AI Agent plan50 AI conversations a month
- $32.50
- Totalper month, billed yearly
- $56.67
Both are yearly-billing prices; monthly billing costs more. Past 100 conversations you move to Growth (from $49.17 a month billed yearly), and more AI conversations need a bigger Lyro plan.
The same volume on ChatBento (our product)
Hobby$8 a month
2,000 AI messages / month, AI answers included, no seats or per-resolution fees.
An illustration from Tidio's published prices, not a quote. Most examples use the same month: 500 conversations, about 2 AI replies each, 2 people on the team, and the AI resolving half the conversations. Sources: tidio.com/pricing, tidio.com/pricing.
On top of the plan price
- Lyro AI conversations are billed separately from the human conversations above. Every account gets 50 Lyro conversations once; to refresh them monthly you need the Lyro AI Agent plan, which starts at $32.50 a month billed yearly for 50 conversations. Source
Price your own volume with the chatbot cost calculator, or see how Tidio fits among 15 tools in the AI chatbot pricing guide.
Is Tidio worth it?
Tidio is a live chat and help desk tool, so its price pays for a support team's toolkit. Whether that's worth it depends on how much of it you'd use.
What the money buys
Live chat and ticketing, even on Free
Tidio's free plan includes live chat and ticketing, with mobile apps for Android and iOS and a desktop app. ChatBento has no live inbox; it hands visitors to you by email.
tidio.com/pricingMessaging channels
WhatsApp, Instagram and Messenger are listed as native integrations from the Free plan up.
tidio.com/pricingShopify actions
On Growth, Tidio can check a customer's order history and cancel orders inside Shopify. ChatBento answers questions but doesn't take store actions.
tidio.com/pricingA long integrations list
Tidio names integrations with Shopify, WordPress, Zapier, HubSpot, Salesforce, Pipedrive, Zendesk and Intercom, plus an open API.
tidio.com/integrations
Worth it if
- You want live chat, ticketing and an AI agent from one vendor, with mobile apps for your team.
- Customers message you on WhatsApp, Instagram or Messenger.
- You run a Shopify store and want the bot to look up or cancel orders.
Harder to justify if
- You want one predictable bill, without the usage-based charges listed above.
- You mainly need AI answers on your website, which ChatBento does from $8 a month.
A cheaper option: ChatBento
ChatBento is our product. It's an AI chatbot for your website: it learns from your pages and Q&As, answers visitors around the clock, captures leads and emails you when a person is needed. One flat monthly price, AI included, no seats. Its lowest paid plan is $8 a month; Tidio's starts at $24.17.
Free
$0/mo
- 50 AI messages / month
- Train on up to 50 pages
- Free forever, no card
Hobby
$8/mo
- 2,000 AI messages / month
- 1 chatbot
- Train on up to 200 pages
Standard
$30/mo
- 10,000 AI messages / month
- 3 chatbots
- Train on up to 2,000 pages
Pro
$100/mo
- 40,000 AI messages / month
- 10 chatbots
- Train on up to 10,000 pages
To be clear about the trade-off: ChatBento doesn't have these, which Tidio lists: live chat inbox for your team; WhatsApp, Messenger and other channels; native integrations; help desk ticketing.
See it on your own site first.
Enter your website and ChatBento reads it in about a minute. Free plan forever, no card.
Tidio pricing. Questions, answered.
How much does Tidio cost in 2026?
Tidio lists Free: $0, 50 billable conversations, 10 seats; Starter: $24.17, per mo billed yearly. 100 billable conversations, 50 one-off Lyro AI conversations; Growth: from $49.17, per mo billed yearly, from 250 billable conversations; Lyro AI Agent: from $32.50, per mo, from 50 Lyro AI conversations a month (shown with the yearly-billing toggle); Plus: from $300, per mo plus monthly usage, through sales; Premium: Custom, contact sales. Prices checked October 30, 2026 on Tidio's own site.
Does Tidio have a free plan or trial?
Free plan with 50 billable conversations; 7-day trials of Starter and Growth. ChatBento has a free plan with 50 AI messages a month that doesn't expire, and needs no card.
Does Tidio charge extra for AI or usage?
Lyro AI conversations are billed separately from the human conversations above. Every account gets 50 Lyro conversations once; to refresh them monthly you need the Lyro AI Agent plan, which starts at $32.50 a month billed yearly for 50 conversations.
What will I actually pay for Tidio?
It depends on volume. One example: A small shop on Tidio's Starter plan that wants its Lyro AI agent answering every month, not only for the 50 conversations every account gets once. By Tidio's published prices that comes to $56.67 a month, billed yearly. The same volume on ChatBento's Hobby plan is $8 a month.
Is Tidio worth the price?
It can be, if you want live chat, ticketing and an AI agent from one vendor, with mobile apps for your team. It also earns its price if customers message you on WhatsApp, Instagram or Messenger. If you mainly want AI answers on your website, you'd be paying for more than you use.
What is a cheaper alternative to Tidio?
ChatBento, an AI chatbot for your website that learns from your pages and Q&As, captures leads and hands off to you by email. It has a free plan with 50 AI messages a month, then $8, $30 or $100 a month, with no seats or per-resolution fees. It doesn't yet cover everything Tidio lists: live chat inbox for your team; WhatsApp, Messenger and other channels; native integrations; help desk ticketing.
Tidio head to head
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What similar tools cost
- Intercom pricingFrom $19
- Crisp pricingFrom $45
- Tawk.to pricingFree to start
- LiveChat pricingFrom $19
- Zendesk pricingFrom $19
- AI chatbot pricing guideEvery tool's starting price, side by side
All comparisonsAll alternatives
Tidio is a trademark of its owner; ChatBento is not affiliated with or endorsed by Tidio. Prices are from Tidio's own website and change often, so confirm on their pricing page before you buy.
Sources, checked October 30, 2026: tidio.com/pricing, tidio.com/integrations
Tidio starts at $24.17. ChatBento starts at $8.
Free plan forever. No card required.