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CustomGPT pricing 2026. Plans, costs and hidden fees.

What CustomGPT costs, plan by plan, and what you'll pay once add-ons and usage fees are counted. Every figure links to the page it came from.

Lowest paid plan
$89per month billed yearly ($99 monthly), Standard
How it's billed
Query credits
Free plan
No (7-day trial, card required)
Prices checked
October 23, 2026on customgpt.ai/pricing
Every CustomGPT planWhat you'll actually payA cheaper option

CustomGPT plans and prices

3 prices as CustomGPT's own site lists them, with the billing basis. Plans we couldn't confirm are left out.

CustomGPT plans with price, billing basis, source and date checked
PlanPriceBilling and what's includedSource
Standard$99per mo ($89 billed yearly). 10 agents, 1,000 queries / mocustomgpt.ai/pricingChecked October 23, 2026
Premium$499per mo ($449 billed yearly). 25 agents, 5,000 queries / mocustomgpt.ai/pricingChecked October 23, 2026
EnterpriseCustomcontact salescustomgpt.ai/pricingChecked October 23, 2026

Free plan or trial

No free plan; a 7-day free trial that needs a card and then bills automatically.

As CustomGPT's pricing page states it, checked October 23, 2026.

How CustomGPT bills

Query credits

What you'll actually pay

The headline price is rarely the bill. Here's what CustomGPT adds on top, quoted from its pricing page, and a month priced out.

Worked example

Standard, 1,000 messages

1,000 chat messages a month at one query credit each uses all 1,000 of Standard's queries.

Standard10 agents, 1,000 queries a month
$99
Totalper month, billed monthly
$99

Lead capture and other agentic actions use more credits, and agents stop responding at the limit, so lead capture at this volume points to Premium at $499 a month. Removing “Powered by CustomGPT.ai” branding starts on Premium.

The same volume on ChatBento (our product)

Hobby$8 a month

2,000 AI messages / month, AI answers included, no seats or per-resolution fees.

An illustration from CustomGPT's published prices, not a quote. Most examples use the same month: 500 conversations, about 2 AI replies each, 2 people on the team, and the AI resolving half the conversations. Sources: customgpt.ai/pricing, customgpt.ai/pricing.

On top of the plan price

  • CustomGPT counts query credits: a regular chat message uses one, and agentic actions such as lead capture use more. When you reach the limit, agents stop responding to new queries. Source
  • Removing “Powered by CustomGPT.ai” branding starts on Premium. Source

Price your own volume with the chatbot cost calculator, or see how CustomGPT fits among 15 tools in the AI chatbot pricing guide.

Is CustomGPT worth it?

CustomGPT is an AI chatbot builder, the same kind of tool as ChatBento, so the question is what its extra features are worth to you.

What the money buys

  • 1,400+ document formats

    CustomGPT trains on websites, help desks and knowledge bases, PDFs, Office files and 1,400+ formats, plus YouTube, audio and podcasts, on every plan.

    customgpt.ai/pricing

  • Many data connectors

    Google Drive, OneDrive, Dropbox, Confluence, SharePoint, Zendesk, Notion, HubSpot, Shopify, Freshdesk and GitBook, among others.

    customgpt.ai/integrations

  • An API and Slack

    RAG API access from Standard, Slack deployment and Zapier on all plans.

    customgpt.ai/pricing

  • Compliance

    SOC 2 Type 2 and GDPR on all plans, with Azure OpenAI and AWS Bedrock options on Enterprise.

    customgpt.ai/pricing

Worth it if

  • You need the bot to learn from large document libraries, drives or media.
  • You want a RAG API to build your own app on, or Slack deployment.
  • You need SOC 2 Type 2 paperwork, and $89 to $499 a month fits.

Harder to justify if

  • You want one predictable bill, without the usage-based charges listed above.
  • You want to start without paying: CustomGPT has no free plan.
  • You mainly need AI answers on your website, which ChatBento does from $8 a month.

A cheaper option: ChatBento

ChatBento is our product. It's an AI chatbot for your website: it learns from your pages and Q&As, answers visitors around the clock, captures leads and emails you when a person is needed. One flat monthly price, AI included, no seats. Its lowest paid plan is $8 a month; CustomGPT's starts at $89.

  • Free

    $0/mo

    • 50 AI messages / month
    • Train on up to 50 pages
    • Free forever, no card

  • Hobby

    $8/mo

    • 2,000 AI messages / month
    • 1 chatbot
    • Train on up to 200 pages

  • Standard

    $30/mo

    • 10,000 AI messages / month
    • 3 chatbots
    • Train on up to 2,000 pages

  • Pro

    $100/mo

    • 40,000 AI messages / month
    • 10 chatbots
    • Train on up to 10,000 pages

To be clear about the trade-off: ChatBento doesn't have these, which CustomGPT lists: native integrations.

See it on your own site first.

Enter your website and ChatBento reads it in about a minute. Free plan forever, no card.

ChatBento vs CustomGPT, feature by featureChatBento pricing

CustomGPT pricing. Questions, answered.

How much does CustomGPT cost in 2026?

CustomGPT lists Standard: $99, per mo ($89 billed yearly). 10 agents, 1,000 queries / mo; Premium: $499, per mo ($449 billed yearly). 25 agents, 5,000 queries / mo; Enterprise: Custom, contact sales. Prices checked October 23, 2026 on CustomGPT's own site.

Does CustomGPT have a free plan or trial?

No free plan; a 7-day free trial that needs a card and then bills automatically. ChatBento has a free plan with 50 AI messages a month that doesn't expire, and needs no card.

Does CustomGPT charge extra for AI or usage?

CustomGPT counts query credits: a regular chat message uses one, and agentic actions such as lead capture use more. When you reach the limit, agents stop responding to new queries. Removing “Powered by CustomGPT.ai” branding starts on Premium.

What will I actually pay for CustomGPT?

It depends on volume. One example: 1,000 chat messages a month at one query credit each uses all 1,000 of Standard's queries. By CustomGPT's published prices that comes to $99 a month, billed monthly. The same volume on ChatBento's Hobby plan is $8 a month.

Is CustomGPT worth the price?

It can be, if you need the bot to learn from large document libraries, drives or media. It also earns its price if you want a RAG API to build your own app on, or Slack deployment. If you mainly want AI answers on your website, you'd be paying for more than you use.

What is a cheaper alternative to CustomGPT?

ChatBento, an AI chatbot for your website that learns from your pages and Q&As, captures leads and hands off to you by email. It has a free plan with 50 AI messages a month, then $8, $30 or $100 a month, with no seats or per-resolution fees. It doesn't yet cover everything CustomGPT lists: native integrations.

CustomGPT head to head

What similar tools cost

All comparisonsAll alternatives

CustomGPT is a trademark of its owner; ChatBento is not affiliated with or endorsed by CustomGPT. Prices are from CustomGPT's own website and change often, so confirm on their pricing page before you buy.

Sources, checked October 23, 2026: customgpt.ai/pricing, customgpt.ai/integrations

CustomGPT starts at $89. ChatBento starts at $8.

Start freeSee pricing

Free plan forever. No card required.