Smartsupp alternatives. ChatBento vs Smartsupp, and 6 more.

Smartsupp is live chat software for websites and online stores, with one inbox for chat, WhatsApp, Messenger and email, and Mira, an AI agent sold as its own plan or as an add-on. ChatBento does one job: an AI chatbot on your website, trained on your content, that captures leads and hands off to you, from $14 a month with a free plan.

Try it on your site, free

Free plan forever, paid plans from $14 a month. No card required. How to switch from Smartsupp

ChatBento

Free50 AI messages / month, free forever$0
Hobbyper month, 2,000 AI messages$14
Standardper month, 10,000 AI messages$30
Proper month, 40,000 AI messages$100

Flat price, no per-seat fees. Full pricing

Smartsupp

Free1 operator, 25 conversations / mo, 14-day history. Live chat, WhatsApp, Messenger$0
Soloper mo billed yearly ($24 monthly). 1 operator, unlimited conversations, 50 AI reply assists$17
Plusper mo billed yearly ($35 monthly). 3 operators, automated workflows, MCP and API$25
Expertper mo billed yearly ($117 monthly). 5 operators, upgradable$83
Ultimateper mo, custom limits, talk to salesfrom $280
Mira AI Agentper mo billed yearly ($20 monthly). 100 AI conversations, upgradable to 5,000$16

Free plan with 1 operator and 25 conversations a month; 14-day trial of paid plans, no card needed. Checked November 4, 2026 on their pricing page.

Mira, Smartsupp's AI agent, is priced apart from the live chat plans. It costs $16 a month billed yearly ($20 monthly) per 100 conversations, and each unique visitor session Mira answers counts as one conversation.
On its standard plan, Mira reads up to 20 website pages that you choose, plus a product feed of up to 30,000 products and 30 custom questions.
Smartsupp bills in USD, EUR, CZK or PLN, and prices exclude VAT. The figures above are the USD prices its pricing page showed.

Side by side. What each one does.

ChatBento compared with Smartsupp
Feature	ChatBento	Smartsupp
Free plan	Yes, 50 AI messages/mo	Yes, 25 conversations/mo
Lowest paid plan	$14/mo (2,000 AI messages)	$17/mo billed yearly; AI from $16/mo
How the AI is billed	Flat monthly price, no seats	Flat plans by operator count, AI by conversation
AI answers trained on your website	Yes	Mira AI plan
Install with one script tag	Yes	Yes
Hand-off to a human	Yes, by email	Yes, to a live agent
Live chat inbox for your team	No	Yes
WhatsApp, Messenger and other channels	Not yet	WhatsApp and Messenger, even on Free
Native integrations (CRM, Slack and others)	Not yet	60+, mostly store platforms

Smartsupp details are from Smartsupp's own website, checked November 4, 2026. Rows we couldn't confirm are left out. Prices change, so check their pricing page before you decide.

What Smartsupp does better. Honestly.

Live chat and channels on Free

Smartsupp's free plan includes live chat, WhatsApp and Messenger, with iPhone and Android apps. ChatBento has no live inbox; it hands visitors to you by email.

Product recommendations

Mira learns from your website or your product feed, recommends products based on what a shopper needs and compares the options.

Store platform plugins

Smartsupp lists integrations with WordPress, PrestaShop, Shopify, Shoptet, BigCommerce, Magento, Wix, Squarespace and many smaller store builders.

Automation workflows

From Plus, automation workflows answer simple questions, collect contact details and route visitors, alongside MCP, API tokens and webhooks.

What both do. The common ground.

An AI agent that reads your website and answers visitors (Smartsupp's Mira)
A chat widget installed with an HTML code snippet or a plugin
Hand-off from the AI to a person
A free plan to start on

When to choose Smartsupp. And when ChatBento fits.

Pick Smartsupp if

You or your team want to chat live with visitors, on WhatsApp and Messenger too, from mobile apps.
You sell many products and want the AI to recommend from your product feed.
Your store runs on PrestaShop, Shoptet, Shopify or another platform with a Smartsupp plugin.

Pick ChatBento if

You want an AI chatbot on your website that answers from your own pages, Q&As and text, not a full support suite.
You'd rather pay a flat $14, $30 or $100 a month than per seat or per resolution, or start on the free plan.
An email hand-off is enough when a visitor needs a person.
You want one script tag that works on Framer, Webflow, WordPress, Shopify, Wix, Squarespace or plain HTML.

Switch from Smartsupp. In 4 steps.

1
Sign up for ChatBento's free plan and enter your website address. It reads your pages in about a minute.
2
Copy the custom questions you gave Mira into ChatBento's Q&A tab.
3
Export what you want to keep. Single chats export to PDF on every plan, full history exports as XML on Expert and Ultimate, and contact export is on Solo and up.
4
Remove the Smartsupp chat code or uninstall its plugin and paste ChatBento's one-line snippet before </body>. Test it on your live site.

Step-by-step install guides for every platform are on the integrations page.

Other Smartsupp alternatives. Prices checked on each vendor's site.

If ChatBento isn't the fit, here are other tools to look at, starting with the same kind of tool as Smartsupp, with the starting price and free option each one lists.

Live chat and help desks
Tidio
$24.17 per mo billed yearly, Starter (100 conversations)
Free plan with 50 billable conversations; 7-day trials of Starter and Growth.
Tidio vs ChatBento Tidio pricing
Checked October 30, 2026
Live chat and help desks
Intercom
$19 per seat / mo billed yearly, new-customer price; plus $0.99 per Fin outcome
No free plan; a 14-day free trial, no card required.
Intercom vs ChatBento Intercom pricing
Checked October 23, 2026
Live chat and help desks
Crisp
$45 per month per workspace, 4 seats (Mini)
Free forever plan with 2 seats and no AI credits; 14-day trial of paid plans, no card required.
Crisp vs ChatBento Crisp pricing
Checked October 23, 2026
Live chat and help desks
Tawk.to
Free live chat; AI Assist add-on from $29/mo
The core live chat is free forever, no credit card.
Tawk.to vs ChatBento Tawk.to pricing
Checked October 23, 2026
Live chat and help desks
LiveChat
$19 per user / mo billed yearly ($25 monthly), Essential
No free plan; a 14-day free trial, no card required.
LiveChat vs ChatBento LiveChat pricing
Checked October 23, 2026
Live chat and help desks
Zendesk
$19 per agent / mo, billed yearly. Live chat from $55
No free plan; a 14-day free trial of Suite Professional.
Zendesk vs ChatBento Zendesk pricing
Checked October 23, 2026

ChatBento vs Smartsupp. Questions, answered.

Is ChatBento a good Smartsupp alternative?

If nobody on your team watches a live chat and you want AI to answer from your website, yes, with AI included on every plan. If you chat with shoppers live, on WhatsApp and Messenger too, or want product recommendations from a large catalog, Smartsupp does more.

How much does Smartsupp cost compared with ChatBento?

Smartsupp Solo is $17 a month billed yearly ($24 monthly) for one operator. Its Mira AI agent is a separate $16 a month billed yearly ($20 monthly) for 100 conversations. ChatBento has a free plan with 50 AI messages a month, then $14, $30 or $100 a month, with AI answers included. Smartsupp prices checked November 4, 2026.

Does Smartsupp's free plan include AI?

Not on an ongoing basis. Setting up Mira includes 10 free conversations with real visitors, and 25 more when you finish onboarding; after that Mira is a paid plan. ChatBento's free plan includes 50 AI messages every month.

What happens when Mira reaches its conversation limit?

Smartsupp emails you as you approach the limit, and you can buy extra conversation packs in your dashboard. When ChatBento's monthly messages run out, visitors get a contact form instead, so you still get the lead.

Keep comparing

Where ChatBento fits

All alternatives

Smartsupp is a trademark of its owner; ChatBento is not affiliated with or endorsed by Smartsupp.

Sources, checked November 4, 2026: smartsupp.com/pricing/, smartsupp.com/mira-ai-shopping-assistant/, smartsupp.com/integrations/

Try the Smartsupp alternative. Free to start.