Answer website visitors in their own language.
If your site is in one language but your visitors aren't, a chatbot can bridge the gap. ChatBento replies in the language each visitor writes in, answering from your existing content without a translated copy of your site.
The problem
Translating a whole website, and keeping every translation current, is expensive. Most small businesses publish in one language even when a real share of visitors would prefer another.
Visitors who struggle with the site's language often don't ask at all. They leave, or send a short email that's hard to answer well.
How ChatBento handles it
Replies in the visitor's language
The chatbot is instructed to reply in whatever language the visitor writes in, so a question in Portuguese gets an answer in Portuguese.
Multilingual search
Questions are matched to your content with a multilingual embedding model (bge-m3), so a question in one language can find the answer written in another.
One knowledge base
You train it once on your existing site. There's no separate translated knowledge base to maintain.
Set it up in 5 steps
- 1
Add your website as usual, in whatever language it's written in.
- 2
For terms that must stay exact, such as legal or product names, add a Q&A or note so they aren't translated loosely.
- 3
Set a greeting that tells visitors they can write in their own language.
- 4
Test it by asking a few of your top questions in the languages your visitors use.
- 5
Read some non-English conversations in the inbox, or run them through a translator, to check the answers.
What to measure
Conversations by language
Skim the inbox to see which languages appear and how often; it shows which markets are already visiting.
Answer quality per language
Have a native speaker review a few conversations in each major language.
International leads
Count leads from visitors who wrote in a language other than your site's.
Where it stops
The widget's own buttons and labels, such as the input placeholder, are set by you and don't change per visitor. Answers are translated on the fly by the AI, so for legally binding wording, link to the official page.
Multilingual visitors questions. Answered.
Which languages does it support?
It replies in the language the visitor writes in, and works best in widely used languages such as Spanish, French, German, Portuguese, Italian, Dutch, Japanese and Chinese. Test the languages your visitors use.
Do I need to translate my website first?
No. It answers from your existing content and replies in the visitor's language.
Can I change the greeting language?
Yes. The greeting, header name, placeholder and suggested questions are yours to write in any language.
How much does ChatBento cost?
There's a free plan with 50 AI messages a month. Paid plans are Hobby at $8/month (2,000 messages), Standard at $30/month (10,000 messages), Pro at $100/month (40,000 messages). Every account starts with a 14-day free trial, no card required.
Terms to know
Further reading
Multilingual visitors, handled. Free to start. Paid plans from $8 a month.
14-day free trial. No card required.