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Smartsupp pricing 2026. Plans, costs and hidden fees.

What Smartsupp costs, plan by plan, and what you'll pay once add-ons and usage fees are counted. Every figure links to the page it came from.

Lowest paid plan
$17per mo billed yearly ($24 monthly), Solo, 1 operator; Mira AI from $16/mo
How it's billed
Flat plans by operator count, AI by conversation
Free plan
Yes, 25 conversations/mo
Prices checked
November 4, 2026on smartsupp.com/pricing
Every Smartsupp planWhat you'll actually payA cheaper option

Smartsupp plans and prices

6 prices as Smartsupp's own site lists them, with the billing basis. Plans we couldn't confirm are left out.

Smartsupp plans with price, billing basis, source and date checked
PlanPriceBilling and what's includedSource
Free$01 operator, 25 conversations / mo, 14-day history. Live chat, WhatsApp, Messengersmartsupp.com/pricingChecked November 4, 2026
Solo$17per mo billed yearly ($24 monthly). 1 operator, unlimited conversations, 50 AI reply assistssmartsupp.com/pricingChecked November 4, 2026
Plus$25per mo billed yearly ($35 monthly). 3 operators, automated workflows, MCP and APIsmartsupp.com/pricingChecked November 4, 2026
Expert$83per mo billed yearly ($117 monthly). 5 operators, upgradablesmartsupp.com/pricingChecked November 4, 2026
Ultimatefrom $280per mo, custom limits, talk to salessmartsupp.com/pricingChecked November 4, 2026
Mira AI Agent$16per mo billed yearly ($20 monthly). 100 AI conversations, upgradable to 5,000smartsupp.com/pricingChecked November 4, 2026

Free plan or trial

Free plan with 1 operator and 25 conversations a month; 14-day trial of paid plans, no card needed.

As Smartsupp's pricing page states it, checked November 4, 2026.

How Smartsupp bills

Flat plans by operator count, AI by conversation

What you'll actually pay

The headline price is rarely the bill. Here's what Smartsupp adds on top, quoted from its pricing page, and a month priced out.

On top of the plan price

  • Mira, Smartsupp's AI agent, is priced apart from the live chat plans. It costs $16 a month billed yearly ($20 monthly) per 100 conversations, and each unique visitor session Mira answers counts as one conversation. Source
  • On its standard plan, Mira reads up to 20 website pages that you choose, plus a product feed of up to 30,000 products and 30 custom questions. Source
  • Smartsupp bills in USD, EUR, CZK or PLN, and prices exclude VAT. The figures above are the USD prices its pricing page showed. Source

Price your own volume with the chatbot cost calculator, or see how Smartsupp fits among 25 tools in the AI chatbot pricing guide.

Is Smartsupp worth it?

Smartsupp is a live chat and help desk tool, so its price pays for a support team's toolkit. Whether that's worth it depends on how much of it you'd use.

What the money buys

  • Live chat and channels on Free

    Smartsupp's free plan includes live chat, WhatsApp and Messenger, with iPhone and Android apps. ChatBento has no live inbox; it hands visitors to you by email.

    smartsupp.com/pricing

  • Product recommendations

    Mira learns from your website or your product feed, recommends products based on what a shopper needs and compares the options.

    smartsupp.com/mira-ai-shopping-assistant

  • Store platform plugins

    Smartsupp lists integrations with WordPress, PrestaShop, Shopify, Shoptet, BigCommerce, Magento, Wix, Squarespace and many smaller store builders.

    smartsupp.com/integrations

  • Automation workflows

    From Plus, automation workflows answer simple questions, collect contact details and route visitors, alongside MCP, API tokens and webhooks.

    smartsupp.com/pricing

Worth it if

  • You or your team want to chat live with visitors, on WhatsApp and Messenger too, from mobile apps.
  • You sell many products and want the AI to recommend from your product feed.
  • Your store runs on PrestaShop, Shoptet, Shopify or another platform with a Smartsupp plugin.

Harder to justify if

  • You want one predictable bill, without the usage-based charges listed above.
  • You mainly need AI answers on your website, which ChatBento does from $14 a month.

A cheaper option: ChatBento

ChatBento is our product. It's an AI chatbot for your website: it learns from your pages and Q&As, answers visitors around the clock, captures leads and emails you when a person is needed. One flat monthly price, AI included, no seats. Its lowest paid plan is $14 a month; Smartsupp's starts at $17.

  • Free

    $0/mo

    • 50 AI messages / month
    • Train on up to 50 pages
    • Free forever, no card

  • Hobby

    $14/mo

    • 2,000 AI messages / month
    • 1 chatbot
    • Train on up to 200 pages

  • Standard

    $30/mo

    • 10,000 AI messages / month
    • 3 chatbots
    • Train on up to 2,000 pages

  • Pro

    $100/mo

    • 40,000 AI messages / month
    • 10 chatbots
    • Train on up to 10,000 pages

To be clear about the trade-off: ChatBento doesn't have these, which Smartsupp lists: live chat inbox for your team; WhatsApp, Messenger and other channels; native integrations.

See it on your own site first.

Enter your website and ChatBento reads it in about a minute. Free plan forever, no card.

ChatBento vs Smartsupp, feature by featureChatBento pricing

Smartsupp pricing. Questions, answered.

How much does Smartsupp cost in 2026?

Smartsupp lists Free: $0, 1 operator, 25 conversations / mo, 14-day history. Live chat, WhatsApp, Messenger; Solo: $17, per mo billed yearly ($24 monthly). 1 operator, unlimited conversations, 50 AI reply assists; Plus: $25, per mo billed yearly ($35 monthly). 3 operators, automated workflows, MCP and API; Expert: $83, per mo billed yearly ($117 monthly). 5 operators, upgradable; Ultimate: from $280, per mo, custom limits, talk to sales; Mira AI Agent: $16, per mo billed yearly ($20 monthly). 100 AI conversations, upgradable to 5,000. Prices checked November 4, 2026 on Smartsupp's own site.

Does Smartsupp have a free plan or trial?

Free plan with 1 operator and 25 conversations a month; 14-day trial of paid plans, no card needed. ChatBento has a free plan with 50 AI messages a month that doesn't expire, and needs no card.

Does Smartsupp charge extra for AI or usage?

Mira, Smartsupp's AI agent, is priced apart from the live chat plans. It costs $16 a month billed yearly ($20 monthly) per 100 conversations, and each unique visitor session Mira answers counts as one conversation. On its standard plan, Mira reads up to 20 website pages that you choose, plus a product feed of up to 30,000 products and 30 custom questions. Smartsupp bills in USD, EUR, CZK or PLN, and prices exclude VAT. The figures above are the USD prices its pricing page showed.

Is Smartsupp worth the price?

It can be, if you or your team want to chat live with visitors, on WhatsApp and Messenger too, from mobile apps. It also earns its price if you sell many products and want the AI to recommend from your product feed. If you mainly want AI answers on your website, you'd be paying for more than you use.

What is a cheaper alternative to Smartsupp?

ChatBento, an AI chatbot for your website that learns from your pages and Q&As, captures leads and hands off to you by email. It has a free plan with 50 AI messages a month, then $14, $30 or $100 a month, with no seats or per-resolution fees. It doesn't yet cover everything Smartsupp lists: live chat inbox for your team; WhatsApp, Messenger and other channels; native integrations.

What similar tools cost

All comparisonsAll alternatives

Smartsupp is a trademark of its owner; ChatBento is not affiliated with or endorsed by Smartsupp. Prices are from Smartsupp's own website and change often, so confirm on their pricing page before you buy.

Sources, checked November 4, 2026: smartsupp.com/pricing, smartsupp.com/mira-ai-shopping-assistant, smartsupp.com/integrations

Smartsupp starts at $17. ChatBento starts at $14.

Start freeSee pricing

Free plan forever. No card required.