Social Intents alternatives. ChatBento vs Social Intents, and 6 more.
Social Intents is live chat and an AI chatbot for your website that your team answers from Microsoft Teams, Slack, Google Chat, Zoom or Webex, with WhatsApp, SMS and help desk ticketing on higher plans. ChatBento does one job: an AI chatbot on your website, trained on your content, that captures leads and hands off to you, from $14 a month with a free plan.
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Free plan forever, paid plans from $14 a month. No card required. How to switch from Social Intents
Prices, ChatBento vs Social Intents
ChatBento
- Free50 AI messages / month, free forever$0
- Hobbyper month, 2,000 AI messages$14
- Standardper month, 10,000 AI messages$30
- Proper month, 40,000 AI messages$100
Flat price, no per-seat fees. Full pricing
Social Intents
- Liteper mo billed yearly ($29 monthly). 1 seat, 1 chat widget, 60 conversations / mo$21
- Starterper mo billed yearly ($49 monthly). 4 seats, 1 chat widget, 250 conversations / mo, 200 AI-trained URLs$39
- Basicper mo billed yearly ($79 monthly). Unlimited seats, 2 chat widgets, 1,000 conversations / mo, WhatsApp and SMS$69
- Proper mo billed yearly ($132 monthly). 5 chat widgets, 5,000 conversations / mo, ticketing, CRM and Zapier$99
- Businessper mo billed yearly ($265 monthly). 10 chat widgets, 10,000 conversations / mo$199
- Enterprisecontact salesCustom
No free plan; a 14-day free trial and a 30-day money-back guarantee. Checked November 4, 2026 on their pricing page.
- Social Intents counts an AI conversation as a chat session where the AI chatbot responds to a visitor, however many messages it holds. Human-only conversations don't count toward the limit.
- Some OpenAI models are included in the plan. Other OpenAI models, Claude and Gemini run on your own API key.
- Social Intents' pricing page opens on yearly billing. The monthly prices above are with its Monthly toggle. If you don't subscribe after the 14-day trial, your chat widgets stop working.
Side by side. What each one does.
| Feature | ChatBento | Social Intents |
|---|---|---|
| Free plan | Yes, 50 AI messages/mo | No (14-day trial) |
| Lowest paid plan | $14/mo (2,000 AI messages) | $21/mo billed yearly, $29 monthly (Lite) |
| How the AI is billed | Flat monthly price, no seats | Plan by AI conversations, seats included |
| AI answers trained on your website | Yes | Yes |
| Install with one script tag | Yes | Yes |
| Lead capture | Yes | Yes |
| Hand-off to a human | Yes, by email | Yes, to Teams, Slack, Google Chat or Zoom |
| Live chat inbox for your team | No | Yes |
| WhatsApp, Messenger and other channels | Not yet | WhatsApp and SMS, Basic and up |
| Native integrations (CRM, Slack and others) | Not yet | CRM and Zapier, Pro and up |
| Help desk ticketing | No | Pro and up |
Social Intents details are from Social Intents's own website, checked November 4, 2026. Rows we couldn't confirm are left out. Prices change, so check their pricing page before you decide.
What Social Intents does better. Honestly.
Answer from Microsoft Teams or Slack
A new chat notifies a Teams channel, your team replies there or from the Teams mobile app, and the visitor sees the answer in your website widget. When the AI decides a person is needed, it passes the full conversation over. ChatBento hands visitors to you by email.
Seats included
Starter includes 4 seats, and Basic and up have unlimited seats, so everyone who might chat with a customer can.
WhatsApp, SMS and campaigns
From Basic, you get WhatsApp and SMS numbers, outbound campaigns and WhatsApp broadcasts to 2,000 recipients a month, rising to 50,000 on Business. ChatBento runs on your website only.
Model choice and CRM sync
The chatbot runs on ChatGPT, Claude or Gemini, trains on your website, PDFs and Word documents, and syncs the leads it collects to Salesforce or HubSpot through Zapier.
What both do. The common ground.
- An AI chatbot trained on your website pages
- One line of JavaScript pasted before </body>, or a WordPress plugin
- Lead capture (ChatBento asks for an email, with an optional name and note)
- Hand-off to a person when the AI can't help
When to choose Social Intents. And when ChatBento fits.
Pick Social Intents if
- Your team already lives in Microsoft Teams, Slack or Google Chat and wants to answer chats there.
- Several people answer live chat and you don't want to pay per seat.
- You need WhatsApp, SMS or broadcasts alongside website chat.
- You want help desk ticketing, CRM sync or white label (Pro and up).
Pick ChatBento if
- You want an AI chatbot on your website that answers from your own pages, Q&As and text, not a full support suite.
- You'd rather pay a flat $14, $30 or $100 a month than per seat or per resolution, or start on the free plan.
- An email hand-off is enough when a visitor needs a person.
- You want one script tag that works on Framer, Webflow, WordPress, Shopify, Wix, Squarespace or plain HTML.
Switch from Social Intents. In 4 steps.
- 1
Sign up for ChatBento's free plan and enter your website address. It reads your pages in about a minute.
- 2
Copy the shortcut replies and knowledge text you gave Social Intents into ChatBento's Q&A and Text tabs.
- 3
Export your chat history before you cancel. Social Intents lists chat history reports with export.
- 4
Remove the Social Intents code snippet (or its WordPress plugin) and paste ChatBento's one-line snippet before </body>. Test it on your live site.
Step-by-step install guides for every platform are on the integrations page.
Other Social Intents alternatives. Prices checked on each vendor's site.
If ChatBento isn't the fit, here are other tools to look at, starting with the same kind of tool as Social Intents, with the starting price and free option each one lists.
Live chat and help desks
Tidio
$24.17 per mo billed yearly, Starter (100 conversations)
Free plan with 50 billable conversations; 7-day trials of Starter and Growth.
Tidio vs ChatBentoTidio pricing
Checked October 30, 2026
Live chat and help desks
Intercom
$19 per seat / mo billed yearly, new-customer price; plus $0.99 per Fin outcome
No free plan; a 14-day free trial, no card required.
Intercom vs ChatBentoIntercom pricing
Checked October 23, 2026
Live chat and help desks
Crisp
$45 per month per workspace, 4 seats (Mini)
Free forever plan with 2 seats and no AI credits; 14-day trial of paid plans, no card required.
Crisp vs ChatBentoCrisp pricing
Checked October 23, 2026
Live chat and help desks
Tawk.to
Free live chat; AI Assist add-on from $29/mo
The core live chat is free forever, no credit card.
Tawk.to vs ChatBentoTawk.to pricing
Checked October 23, 2026
Live chat and help desks
LiveChat
$19 per user / mo billed yearly ($25 monthly), Essential
No free plan; a 14-day free trial, no card required.
LiveChat vs ChatBentoLiveChat pricing
Checked October 23, 2026
Live chat and help desks
Zendesk
$19 per agent / mo, billed yearly. Live chat from $55
No free plan; a 14-day free trial of Suite Professional.
Zendesk vs ChatBentoZendesk pricing
Checked October 23, 2026
ChatBento vs Social Intents. Questions, answered.
Is ChatBento a good Social Intents alternative?
If nobody on your team will answer live chat and you want AI answers with an email hand-off, yes, with a free plan to start on. If your team wants to reply to visitors from Teams or Slack, or needs WhatsApp and SMS, Social Intents is built for that.
How much does Social Intents cost compared with ChatBento?
Social Intents' Lite plan is $29 a month, or $21 billed yearly, for 1 seat and 60 conversations. Starter, its first team plan, is $49 a month or $39 billed yearly. ChatBento has a free plan with 50 AI messages a month, then $14, $30 or $100 a month. Social Intents prices checked November 4, 2026.
Does Social Intents have a free plan?
No. It has a 14-day free trial, after which your chat widgets stop working unless you subscribe, and a 30-day money-back guarantee. ChatBento's free plan includes 50 AI messages a month and doesn't expire.
Can my team reply from Microsoft Teams or Slack with ChatBento?
Not yet. ChatBento has no Teams or Slack integration; when a visitor needs a person, it sends the conversation to you by email. If replying from Teams or Slack is the point, Social Intents does that.
Keep comparing
- Social Intents pricingEvery plan, the fees on top, and what you'd really pay.
- Chatbase alternativeThe same job for up to 80% less.
- Tidio alternativeChatBento vs Tidio
- Intercom alternativeChatBento vs Intercom
- When Should a Chatbot Hand Off to a Human? 9 Rules and the Words to UseFrom the blog
- Do You Still Need Live Chat If You Have an AI Chatbot?From the blog
Where ChatBento fits
- Human handoffLet your AI chatbot pass complex or sensitive conversations to a person. Visitors leave their details, and your team gets the full conversation by email, without anyone repeating themselves.
- After-hours supportGive visitors answers at night, on weekends and on holidays. An AI chatbot trained on your website replies 24/7 and takes a message when a question needs your team in the morning.
Social Intents is a trademark of its owner; ChatBento is not affiliated with or endorsed by Social Intents.
Sources, checked November 4, 2026: socialintents.com/pricing.html, socialintents.com/teams-live-chat.html, socialintents.com/ai-chatbot.html
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