Social Intents pricing 2026. Plans, costs and hidden fees.
What Social Intents costs, plan by plan, and what you'll pay once add-ons and usage fees are counted. Every figure links to the page it came from.
- Lowest paid plan
- $21per month billed yearly ($29 monthly), Lite (1 seat, 60 conversations)
- How it's billed
- Plan by AI conversations, seats included
- Free plan
- No (14-day trial)
- Prices checked
- November 4, 2026on socialintents.com/pricing.html
Social Intents plans and prices
6 prices as Social Intents's own site lists them, with the billing basis. Plans we couldn't confirm are left out.
| Plan | Price | Billing and what's included | Source |
|---|---|---|---|
| Lite | $21 | per mo billed yearly ($29 monthly). 1 seat, 1 chat widget, 60 conversations / mo | socialintents.com/pricing.htmlChecked November 4, 2026 |
| Starter | $39 | per mo billed yearly ($49 monthly). 4 seats, 1 chat widget, 250 conversations / mo, 200 AI-trained URLs | socialintents.com/pricing.htmlChecked November 4, 2026 |
| Basic | $69 | per mo billed yearly ($79 monthly). Unlimited seats, 2 chat widgets, 1,000 conversations / mo, WhatsApp and SMS | socialintents.com/pricing.htmlChecked November 4, 2026 |
| Pro | $99 | per mo billed yearly ($132 monthly). 5 chat widgets, 5,000 conversations / mo, ticketing, CRM and Zapier | socialintents.com/pricing.htmlChecked November 4, 2026 |
| Business | $199 | per mo billed yearly ($265 monthly). 10 chat widgets, 10,000 conversations / mo | socialintents.com/pricing.htmlChecked November 4, 2026 |
| Enterprise | Custom | contact sales | socialintents.com/pricing.htmlChecked November 4, 2026 |
Free plan or trial
No free plan; a 14-day free trial and a 30-day money-back guarantee.
As Social Intents's pricing page states it, checked November 4, 2026.
How Social Intents bills
Plan by AI conversations, seats included
What you'll actually pay
The headline price is rarely the bill. Here's what Social Intents adds on top, quoted from its pricing page, and a month priced out.
On top of the plan price
- Social Intents counts an AI conversation as a chat session where the AI chatbot responds to a visitor, however many messages it holds. Human-only conversations don't count toward the limit. Source
- Some OpenAI models are included in the plan. Other OpenAI models, Claude and Gemini run on your own API key. Source
- Social Intents' pricing page opens on yearly billing. The monthly prices above are with its Monthly toggle. If you don't subscribe after the 14-day trial, your chat widgets stop working. Source
Price your own volume with the chatbot cost calculator, or see how Social Intents fits among 25 tools in the AI chatbot pricing guide.
Is Social Intents worth it?
Social Intents is a live chat and help desk tool, so its price pays for a support team's toolkit. Whether that's worth it depends on how much of it you'd use.
What the money buys
Answer from Microsoft Teams or Slack
A new chat notifies a Teams channel, your team replies there or from the Teams mobile app, and the visitor sees the answer in your website widget. When the AI decides a person is needed, it passes the full conversation over. ChatBento hands visitors to you by email.
socialintents.com/teams-live-chat.htmlSeats included
Starter includes 4 seats, and Basic and up have unlimited seats, so everyone who might chat with a customer can.
socialintents.com/pricing.htmlWhatsApp, SMS and campaigns
From Basic, you get WhatsApp and SMS numbers, outbound campaigns and WhatsApp broadcasts to 2,000 recipients a month, rising to 50,000 on Business. ChatBento runs on your website only.
socialintents.com/pricing.htmlModel choice and CRM sync
The chatbot runs on ChatGPT, Claude or Gemini, trains on your website, PDFs and Word documents, and syncs the leads it collects to Salesforce or HubSpot through Zapier.
socialintents.com/ai-chatbot.html
Worth it if
- Your team already lives in Microsoft Teams, Slack or Google Chat and wants to answer chats there.
- Several people answer live chat and you don't want to pay per seat.
- You need WhatsApp, SMS or broadcasts alongside website chat.
- You want help desk ticketing, CRM sync or white label (Pro and up).
Harder to justify if
- Only one or two people would use it, and you'd rather not pay for each seat.
- You want one predictable bill, without the usage-based charges listed above.
- You want to start without paying: Social Intents has no free plan.
- You mainly need AI answers on your website, which ChatBento does from $14 a month.
A cheaper option: ChatBento
ChatBento is our product. It's an AI chatbot for your website: it learns from your pages and Q&As, answers visitors around the clock, captures leads and emails you when a person is needed. One flat monthly price, AI included, no seats. Its lowest paid plan is $14 a month; Social Intents's starts at $21.
Free
$0/mo
- 50 AI messages / month
- Train on up to 50 pages
- Free forever, no card
Hobby
$14/mo
- 2,000 AI messages / month
- 1 chatbot
- Train on up to 200 pages
Standard
$30/mo
- 10,000 AI messages / month
- 3 chatbots
- Train on up to 2,000 pages
Pro
$100/mo
- 40,000 AI messages / month
- 10 chatbots
- Train on up to 10,000 pages
To be clear about the trade-off: ChatBento doesn't have these, which Social Intents lists: live chat inbox for your team; WhatsApp, Messenger and other channels; native integrations; help desk ticketing.
See it on your own site first.
Enter your website and ChatBento reads it in about a minute. Free plan forever, no card.
ChatBento vs Social Intents, feature by featureChatBento pricing
Social Intents pricing. Questions, answered.
How much does Social Intents cost in 2026?
Social Intents lists Lite: $21, per mo billed yearly ($29 monthly). 1 seat, 1 chat widget, 60 conversations / mo; Starter: $39, per mo billed yearly ($49 monthly). 4 seats, 1 chat widget, 250 conversations / mo, 200 AI-trained URLs; Basic: $69, per mo billed yearly ($79 monthly). Unlimited seats, 2 chat widgets, 1,000 conversations / mo, WhatsApp and SMS; Pro: $99, per mo billed yearly ($132 monthly). 5 chat widgets, 5,000 conversations / mo, ticketing, CRM and Zapier; Business: $199, per mo billed yearly ($265 monthly). 10 chat widgets, 10,000 conversations / mo; Enterprise: Custom, contact sales. Prices checked November 4, 2026 on Social Intents's own site.
Does Social Intents have a free plan or trial?
No free plan; a 14-day free trial and a 30-day money-back guarantee. ChatBento has a free plan with 50 AI messages a month that doesn't expire, and needs no card.
Does Social Intents charge extra for AI or usage?
Social Intents counts an AI conversation as a chat session where the AI chatbot responds to a visitor, however many messages it holds. Human-only conversations don't count toward the limit. Some OpenAI models are included in the plan. Other OpenAI models, Claude and Gemini run on your own API key. Social Intents' pricing page opens on yearly billing. The monthly prices above are with its Monthly toggle. If you don't subscribe after the 14-day trial, your chat widgets stop working.
Is Social Intents worth the price?
It can be, if your team already lives in Microsoft Teams, Slack or Google Chat and wants to answer chats there. It also earns its price if several people answer live chat and you don't want to pay per seat. If you mainly want AI answers on your website, you'd be paying for more than you use.
What is a cheaper alternative to Social Intents?
ChatBento, an AI chatbot for your website that learns from your pages and Q&As, captures leads and hands off to you by email. It has a free plan with 50 AI messages a month, then $14, $30 or $100 a month, with no seats or per-resolution fees. It doesn't yet cover everything Social Intents lists: live chat inbox for your team; WhatsApp, Messenger and other channels; native integrations; help desk ticketing.
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Social Intents is a trademark of its owner; ChatBento is not affiliated with or endorsed by Social Intents. Prices are from Social Intents's own website and change often, so confirm on their pricing page before you buy.
Sources, checked November 4, 2026: socialintents.com/pricing.html, socialintents.com/teams-live-chat.html, socialintents.com/ai-chatbot.html
Social Intents starts at $21. ChatBento starts at $14.
Free plan forever. No card required.