AI chatbot for yoga and pilates studios.
New students at a yoga or Pilates studio worry about the basics: is this class too advanced for me, how hot is hot yoga, do I need my own mat, and which intro offer makes sense. A chatbot trained on your class descriptions and pricing answers those any time, and sends injuries, pregnancy questions and pack extensions to a teacher or the front desk.
14 days free, then a free plan or from $8 a month. No card required.
Visitor: I'm new. Is the intro offer worth it?
Chatbot: It's made for new students: $49 for three weeks of unlimited mat yoga and Pilates classes, once per person. Reformer classes need one Reformer Foundations session first ($35), so an instructor can set you up safely on the machine.
New students page
Visitor: The 6 pm reformer on Thursday is full. Is the waitlist worth joining?
Chatbot: Yes. If someone cancels, the first person on the waitlist is added automatically and gets an email, up to two hours before class. If you haven't been moved in by then, you're off the list and won't be charged.
Booking and waitlist policy
Visitor: I have a herniated disc. Can I still do reformer?
Chatbot: I can't say what's right for your back, and that's worth asking your doctor or physical therapist first. Leave your name and email and our lead Pilates instructor will get in touch about modifications or a private session before you book.
Human handoff
Powered by ChatBento
12 questions customers ask yoga and pilates studios
The questions yoga and pilates studios hear most. Copy them as a Q&A template, add your answers, and the chatbot answers them in your words.
- 1I've never done yoga. Which class should I start with?
- 2What's included in the new student intro offer, and can I use it more than once?
- 3How hot is the hot yoga room, and what should I bring?
- 4What's the difference between mat Pilates and reformer?
- 5Do I need experience before a reformer class, or is there an intro session?
- 6Do class packs expire, and can I share mine with a friend?
- 7How does the waitlist work when a class is full?
- 8What's the late cancel window, and do I lose a class credit?
- 9Do you rent mats and towels, or should I bring my own?
- 10Can I keep coming to class while pregnant, and do you offer prenatal yoga?
- 11Do you offer private sessions for back pain or coming back from an injury?
- 12Do you run a yoga teacher training, and is it registered with Yoga Alliance?
Set it up in four steps
- 1
Point it at your website
Enter your site's address and ChatBento reads your pages. For yoga and pilates studios, make sure these are on the site or added as docs:
- Class descriptions with levels, room temperature for heated classes and what to bring
- New student page: intro offer terms and which class to start with
- Pricing: drop-ins, class packs, memberships, expiry and sharing rules
- Booking policy: waitlists, late cancel window, no-show fees
- Teacher bios, private sessions and prenatal classes
- Teacher training and workshop pages, plus address, parking and showers
- 2
Answer the 12 questions
Copy the questions above, paste them into ChatBento as Q&As and write your answers. These are what visitors ask first, so a clear answer here covers most chats.
- 3
Set the greeting and handoff
Add the email that receives handoffs and a greeting that sets expectations, for example: “Hi! New here? I can help you pick a first class, explain intro offers or how the waitlist works.”
- 4
Paste one line on your Squarespace site
Many boutique yoga and Pilates studios use Squarespace for a clean look, embedding the schedule from their booking software. The install guide shows where the snippet goes.
Install on Squarespace
What it answers, and what it hands to you
Hand these to a person
The chatbot collects the visitor's name and email or phone, then sends you the whole conversation.
- Injuries, pregnancy and health conditions: a teacher follows up
- Pack extensions, freezes and refunds
- Billing problems and disputed late cancel fees
- Private session and teacher training enrollment
- Feedback about a teacher or class
No health clearance, especially for heated and prenatal classes
The chatbot describes your classes and what they involve; it doesn't tell anyone a class is safe for their injury, pregnancy or heart condition. Heated classes in particular should come with your usual advice to check with a doctor if pregnant or managing a health condition, and the chatbot should route those questions to a teacher. Ask students not to share medical details in chat.
This is general guidance, not legal advice. ChatBento answers only from the content you give it, and says so when it doesn't know.
Which plan fits yoga and pilates studios
Typical volume: 130 to 480 AI replies a month. A single studio with 1,500 to 4,000 site visits a month, where 3 to 4% of visitors open the chat and ask about three questions each.
Start on the Free plan (50 messages a month) to try it, then move up when the chat gets busy.
Yoga and Pilates studios questions. Answered.
Can the chatbot tell beginners which class to take?
Yes, from your class descriptions and new student page. If your levels are labeled clearly, it can steer a first-timer to gentle flow or mat Pilates instead of a level 2 power class.
Can it book classes or manage the waitlist?
No, your booking software does that. The chatbot explains how the waitlist and late cancel window work and links to the schedule, which is usually what someone facing a full class needs.
How should it answer pregnancy questions?
With your studio's written guidance: which classes you recommend, whether you offer prenatal yoga, and a reminder to check with a doctor or midwife. Anything about a specific pregnancy goes to a teacher.
Does it work for a studio that teaches both yoga and Pilates?
Yes. Train it on both sets of class descriptions and prices and it keeps mat, reformer and yoga questions apart, as long as your pages do.
How much does an AI chatbot for yoga and pilates studios cost?
ChatBento has a Free plan with 50 AI messages a month, then Hobby at $8/month (2,000 messages), Standard at $30/month (10,000 messages), Pro at $100/month (40,000 messages). At typical volume for yoga and pilates studios, 130 to 480 AI replies a month, Hobby at $8/month covers it. Every account starts with a 14-day free trial, no card required.
Related industries
- AI chatbot for gyms“Is there a joining fee or annual fee on top of the monthly rate?”
- AI chatbot for spas“What's the difference between Swedish, deep tissue and hot stone massage?”
- AI chatbot for coaches“Is the discovery call free, and how long is it?”
Use cases for yoga and pilates studios
- Booking and appointment questionsAnswer questions about availability, prices, cancellations and what to bring before visitors book. An AI chatbot trained on your site replies 24/7 and points people to your booking page.
- FAQ automationTurn a static FAQ page into answers visitors can ask for. An AI chatbot uses your FAQ and Q&As to give exact answers to common questions, worded however visitors ask them.
Terms to know
Answer visitors while you're closed. Free to start, then from $8 a month.
14-day free trial. No card required.