AI chatbot for recruiting agencies.
A recruiting agency's site serves two audiences who ask very different things. Candidates want to know if a role is still open, whether it's remote and what happens after they apply; hiring managers want your fee, your guarantee period and how fast you can send a shortlist. A chatbot trained on your job listings and employer pages answers both, then sends candidates to your application process and employer leads to a recruiter.
14 days free, then a free plan or from $8 a month. No card required.
Visitor: We need two CNC machinists in Rockford. Do you recruit for manufacturing?
Chatbot: Yes. Manufacturing and skilled trades are one of our core areas, and we place machinists on both a direct-hire and a contract-to-hire basis. For direct hire, our standard fee is 20% of first-year base salary.
Employer services page
Visitor: Is there a guarantee if someone quits early?
Chatbot: Yes. Direct-hire placements come with a 90-day replacement guarantee: if the hire leaves or is let go for performance in that window, we search for a replacement at no extra fee. The full terms are in our client agreement.
Placement guarantee page
Visitor: Can you only send candidates under 40? We want people who'll stay long term.
Chatbot: We can't screen candidates by age or any other protected characteristic, but we can recruit for the skills, shift and commitment the role needs. A recruiter can help you define that in the job requirements. Leave your name and number and they'll call you today, or call (815) 555-0174.
Human handoff
Powered by ChatBento
12 questions customers ask recruiting agencies
The questions recruiting agencies hear most. Copy them as a Q&A template, add your answers, and the chatbot answers them in your words.
- 1Is the senior accountant role still open, and is it hybrid?
- 2I applied two weeks ago. How do I find out where my application stands?
- 3Do you place contract and temp-to-hire roles, or only permanent?
- 4Do I have to pay anything to work with your agency?
- 5Can I send my resume for future roles if nothing fits right now?
- 6How should I prepare for an interview with one of your clients?
- 7What's your placement fee as a percentage of first-year salary?
- 8Do you offer a replacement guarantee if a hire leaves in the first 90 days?
- 9How quickly can you send us a shortlist of candidates?
- 10Which industries and job types do you recruit for?
- 11Do you work on retained or contingency searches?
- 12How do timesheets and weekly pay work for contractors?
Set it up in four steps
- 1
Point it at your website
Enter your site's address and ChatBento reads your pages. For recruiting agencies, make sure these are on the site or added as docs:
- Job board and individual job listings, kept current
- Candidate FAQ: how to apply, what happens next, interview preparation
- Employer services page: direct hire, contract, temp-to-hire, retained search
- Fee structure and placement guarantee terms you publish
- Industries, job types and locations you recruit for
- Contractor information: timesheets, pay schedule and benefits
- 2
Answer the 12 questions
Copy the questions above, paste them into ChatBento as Q&As and write your answers. These are what visitors ask first, so a clear answer here covers most chats.
- 3
Set the greeting and handoff
Add the email that receives handoffs and a greeting that sets expectations, for example: “Hi! Looking for a job or hiring? I can help with open roles, applying and how we work with employers.”
- 4
Paste one line on your WordPress site
Many agencies run WordPress with a job board plugin or a feed from their applicant tracking system. The install guide shows where the snippet goes.
Install on WordPress
What it answers, and what it hands to you
Hand these to a person
The chatbot collects the visitor's name and email or phone, then sends you the whole conversation.
- Candidates asking about their own application, interview feedback or an offer
- New hiring clients: the chatbot collects the role, location and timeline for a recruiter
- Fee negotiation and client agreements
- Contractor pay problems, timesheet disputes and workplace concerns
- Any request to screen by age, race, sex, disability, religion or another protected characteristic
No protected-characteristic questions, and no hiring decisions
The chatbot shares job details and explains your process; it never asks candidates about age, race, religion, disability, pregnancy, national origin or other protected characteristics, and it never tells anyone they're shortlisted, rejected or hired. Those decisions belong to your recruiters and clients. If an employer asks it to filter on a protected characteristic, it declines and hands the conversation to a recruiter. Keep the chat to contact details and pointing candidates to your application process, where your privacy notice applies.
This is general guidance, not legal advice. ChatBento answers only from the content you give it, and says so when it doesn't know.
Which plan fits recruiting agencies
Typical volume: 300 to 1,500 AI replies a month. An agency with 5,000 to 15,000 site visits a month, mostly candidates browsing jobs, where 2 to 3% of visitors open the chat and ask three or four questions each.
Start on the Free plan (50 messages a month) to try it, then move up when the chat gets busy.
Recruiting agencies questions. Answered.
Can the chatbot screen candidates?
It shouldn't make screening decisions. It answers questions about a role, points candidates to the application and tells them what happens next. Your recruiters and your applicant tracking system do the screening.
Does it know which jobs are still open?
It learns from your public job pages, not your applicant tracking system, so keep the job board current and take filled roles down. It can't see application status, so it tells candidates how and when you follow up.
How does one widget handle both candidates and employers?
It works out who it's talking to from the question, answers candidates from your candidate pages and employers from your employer pages, and collects role details from hiring managers for a recruiter.
What does it say when a candidate asks about salary?
It quotes only the range on the published listing. If a listing has no range, it says a recruiter will discuss pay, which also keeps it consistent where pay transparency rules apply.
How much does an AI chatbot for recruiting agencies cost?
ChatBento has a Free plan with 50 AI messages a month, then Hobby at $8/month (2,000 messages), Standard at $30/month (10,000 messages), Pro at $100/month (40,000 messages). At typical volume for recruiting agencies, 300 to 1,500 AI replies a month, Hobby at $8/month covers it. Every account starts with a 14-day free trial, no card required.
Related industries
- AI chatbot for marketing and web design agencies“What's included in your monthly SEO retainer?”
- AI chatbot for law firms“Do you handle car accident cases, and do you work on contingency?”
- AI chatbot for accountants“Are you taking new individual tax clients this season?”
Use cases for recruiting agencies
- FAQ automationTurn a static FAQ page into answers visitors can ask for. An AI chatbot uses your FAQ and Q&As to give exact answers to common questions, worded however visitors ask them.
- Reducing support emailStop answering the same support emails every day. An AI chatbot answers routine questions on your website from your own content, so your inbox holds only the questions that need you.
Terms to know
Answer visitors while you're closed. Free to start, then from $8 a month.
14-day free trial. No card required.