AI chatbot for marketing and web design agencies.
Agencies use a chatbot two ways. On your own site, it answers what prospects ask before a discovery call: what a retainer includes, how long a website build takes, who owns the site and the domain, and whether ad spend is in your fee. On client sites, you install one chatbot per client, trained on that client's pages, and fold it into your care plan or monthly retainer.
14 days free, then a free plan or from $8 a month. No card required.
Visitor: How long does a website build take?
Chatbot: Most small business sites take 6 to 10 weeks from kickoff to launch: about two weeks for discovery and sitemap, three to four for design, and the rest for build, content and testing. Larger ecommerce builds take longer, and your proposal includes a dated timeline.
Our process page
Visitor: Who owns the site when it's done?
Chatbot: You do. Once the final invoice is paid, the site, design files and content are yours, and the domain is always registered in your name. If you ever leave our care plan, we help move hosting to your own account.
Website ownership FAQ
Visitor: We have about $8,000 for a Webflow site with online booking. Is that enough?
Chatbot: That depends on the number of pages, the booking tool and how much copy we write, so I can't quote it here. Leave your email and a few lines about the project, and a strategist will reply within one business day to set up a discovery call.
Human handoff
Powered by ChatBento
12 questions customers ask marketing and web design agencies
The questions marketing and web design agencies hear most. Copy them as a Q&A template, add your answers, and the chatbot answers them in your words.
- 1What's included in your monthly SEO retainer?
- 2How long does a new website take from kickoff to launch?
- 3Do we own the website, the domain and the content when the project ends?
- 4Is hosting included, or do we pay for it separately?
- 5Do you manage Google Ads and Meta ads, and is ad spend included in your fee?
- 6Is there a minimum contract, or can we cancel month to month?
- 7Do you build on Webflow, WordPress, Framer or Shopify?
- 8How many rounds of revisions are included in a design project?
- 9What does your website care plan cover after launch?
- 10Can you redesign our site without losing our Google rankings?
- 11Can you add an AI chatbot to our website as part of our care plan?
- 12How often do we get reports, and what's in them?
Set it up in four steps
- 1
Point it at your website
Enter your site's address and ChatBento reads your pages. For marketing and web design agencies, make sure these are on the site or added as docs:
- Service pages: web design, SEO, paid ads, content, branding
- Process page with typical timelines and revision rounds
- Retainer and care plan pages: what's included, minimum term, cancellation
- Ownership, hosting and handover FAQ
- Case studies and the industries you work with
- For each client chatbot: that client's own service, pricing and policy pages
- 2
Answer the 12 questions
Copy the questions above, paste them into ChatBento as Q&As and write your answers. These are what visitors ask first, so a clear answer here covers most chats.
- 3
Set the greeting and handoff
Add the email that receives handoffs and a greeting that sets expectations, for example: “Hi! Ask about our services, timelines, retainers or how a project works. Happy to set up a discovery call.”
- 4
Paste one line on your Webflow site
Many design-led agencies build client sites in Webflow or Framer, and one script tag installs the same way on both. The install guide shows where the snippet goes.
Install on Webflow
What it answers, and what it hands to you
Hand these to a person
The chatbot collects the visitor's name and email or phone, then sends you the whole conversation.
- Project budgets and quotes: the chatbot collects the brief for a discovery call
- Existing clients reporting a bug, an outage or a change request
- Contract, invoice and cancellation questions from active clients
- Questions asking you to guarantee rankings, traffic or ad results
- On client sites: whatever that client's handoff rules say, answered by the client's team or yours as agreed
Don't promise results, and keep each client's bot to that client's pages
On your own site, the chatbot describes your process and shares case studies; it never guarantees rankings, traffic or a return on ad spend. On client sites, the client answers for what their chatbot says, so train each one only on pages the client has approved, check it against their privacy policy, and make it clear to visitors that they're talking to an AI assistant.
This is general guidance, not legal advice. ChatBento answers only from the content you give it, and says so when it doesn't know.
Which plan fits marketing and web design agencies
Typical volume: 800 to 3,600 AI replies a month. Six chatbots: the agency's own site plus five small-business client sites, each with 1,500 to 5,000 visits a month, where 3 to 4% of visitors open the chat and ask about three questions each.
Start on the Free plan (50 messages a month) to try it, then move up when the chat gets busy.
Marketing and web design agencies questions. Answered.
Can we install a separate chatbot on each client's site?
Yes. Each client site gets its own chatbot, trained only on that client's pages, so answers never mix between clients. You install it with the same script tag on Webflow, Framer, WordPress or any other builder.
Can we include the chatbot in a care plan or retainer?
Many agencies do, covering setup, retraining when pages change and a monthly look at what visitors asked. How you package and price it for clients is up to you.
What should the chatbot on our own site do?
Answer the questions prospects ask before a call, like timelines, ownership, hosting and what a retainer covers, then collect a brief and contact details. That way your discovery calls start further along.
How much does an AI chatbot for marketing and web design agencies cost?
ChatBento has a Free plan with 50 AI messages a month, then Hobby at $8/month (2,000 messages), Standard at $30/month (10,000 messages), Pro at $100/month (40,000 messages). At typical volume for marketing and web design agencies, 800 to 3,600 AI replies a month, Pro at $100/month covers it, with up to 10 chatbots. Every account starts with a 14-day free trial, no card required.
Related industries
- AI chatbot for SaaS companies“Which plan includes SSO and SCIM provisioning?”
- AI chatbot for recruiting agencies“Is the senior accountant role still open, and is it hybrid?”
- AI chatbot for ecommerce stores“If I order today, will it arrive before Friday?”
Use cases for marketing and web design agencies
- Agency client sitesA practical setup for freelancers and agencies adding AI chatbots to client sites on Framer, Webflow, WordPress and more: one script tag per site, separate chatbots, leads routed to each client.
- Lead captureTurn website questions into leads. An AI chatbot answers from your content, then collects a name, email and note when a visitor wants follow-up, and emails you the lead with the full conversation.
Terms to know
Answer visitors while you're closed. Free to start, then from $8 a month.
14-day free trial. No card required.