AI chatbot for electricians.
Electrical contractors get a lot of research-stage questions: what does a Level 2 charger install cost, do I need a 200-amp panel, will you pull the permit. A chatbot trained on your service pages answers those and asks for the details you need to quote, like a photo of the panel label, while making sure anything that sounds hot, burning or sparking goes straight to a person.
14 days free, then a free plan or from $8 a month. No card required.
Visitor: How much to install a Level 2 charger for my EV?
Chatbot: Our EV charger page says most Level 2 installs in an attached garage run $1,100 to $1,900, including the permit and inspection. The price depends mostly on the distance from your panel and whether the panel has room for a new 50- or 60-amp circuit. Send a photo of your panel and its label and we can usually give a firm quote without a visit.
EV charger page
Visitor: It's a 100-amp Federal Pacific panel. Is that a problem?
Chatbot: Our panel upgrade page notes that we recommend replacing Federal Pacific Stab-Lok panels, and that some insurers ask about them. Whether you need a 200-amp upgrade for the charger depends on a load calculation an electrician does on site. Want me to have someone call to set that up?
Panel upgrade page
Visitor: Yes. Also one kitchen outlet feels warm and buzzes.
Chatbot: Please stop using that outlet and switch off its breaker if you can reach it safely. A warm or buzzing outlet needs an electrician to look at it, so I've flagged it for the team: leave your phone number and they'll call you today. If you see smoke or smell burning, get out and call 911.
Human handoff
Powered by ChatBento
12 questions customers ask electricians
The questions electricians hear most. Copy them as a Q&A template, add your answers, and the chatbot answers them in your words.
- 1How much does it cost to install a Level 2 EV charger in my garage?
- 2Do I need to upgrade my panel to 200 amps for an EV charger or heat pump?
- 3My breaker keeps tripping. Can you come find out why?
- 4Do you replace Federal Pacific or Zinsco panels?
- 5Will you pull the permit and be there for the inspection?
- 6Can you install a whole-home generator, or a transfer switch for my portable one?
- 7Do you add GFCI outlets in kitchens, bathrooms and garages?
- 8Can you put recessed lights in a finished ceiling without tearing it open?
- 9Do you rewire older homes with knob-and-tube wiring?
- 10Can you put a ceiling fan where there's only a light fixture now?
- 11Are your electricians licensed, and who supervises the work?
- 12Do you charge a service call fee, and does it go toward the repair?
Set it up in four steps
- 1
Point it at your website
Enter your site's address and ChatBento reads your pages. For electricians, make sure these are on the site or added as docs:
- Service pages: EV chargers, panel upgrades, generators, lighting, rewiring, surge protection
- Pricing page or typical price ranges, and your service call fee
- Permit and inspection policy, and how long permits take in your area
- License numbers, insurance and who supervises your crews
- Service area page and scheduling lead times
- Warranty terms, financing and any utility or manufacturer rebate pages
- 2
Answer the 12 questions
Copy the questions above, paste them into ChatBento as Q&As and write your answers. These are what visitors ask first, so a clear answer here covers most chats.
- 3
Set the greeting and handoff
Add the email that receives handoffs and a greeting that sets expectations, for example: “Hi! I can help with EV chargers, panel upgrades, lighting and permits. Sparks or burning smell? Call 911.”
- 4
Paste one line on your WordPress site
Many electrical contractors run WordPress sites, often set up by a contractor marketing agency with a quote form. The install guide shows where the snippet goes.
Install on WordPress
What it answers, and what it hands to you
Hand these to a person
The chatbot collects the visitor's name and email or phone, then sends you the whole conversation.
- Burning smells, sparking, hot outlets or a buzzing panel: the chatbot says stop and call
- Partial power loss or flickering through the whole house
- Firm quotes for panel upgrades, rewiring and generators that need a load calculation or site visit
- Booking, rescheduling and inspection dates
- Warranty callbacks and billing questions
No wiring instructions, ever
The chatbot must never tell a homeowner how to wire, replace or test anything that is connected to power, even something that sounds simple like swapping a switch. For burning smells, smoke or sparking it should tell people to leave and call 911; for a downed power line, to stay well away and call the utility and 911. On permits, it can explain your policy, but code requirements vary by town, so it should not tell anyone a job doesn't need one.
This is general guidance, not legal advice. ChatBento answers only from the content you give it, and says so when it doesn't know.
Which plan fits electricians
Typical volume: 150 to 600 AI replies a month. An electrical contractor with 2 to 6 electricians and 2,000 to 5,000 site visits a month, where 3 to 4% of visitors open the chat and ask about three questions each.
Start on the Free plan (50 messages a month) to try it, then move up when the chat gets busy.
Electricians questions. Answered.
Can the chatbot give an exact price for an EV charger install?
It gives the range on your EV charger page and explains what moves the price. Firm quotes still come from your team, and the chatbot can ask the visitor for the panel photo and charger model you need to write one.
What if someone describes a dangerous situation in the chat?
Tell the chatbot in its instructions that burning smells, smoke, sparking and hot outlets always get a stop-using-it message and your phone number or 911, never troubleshooting. It answers from your pages, so put that guidance on your site too.
Will it tell customers whether they need a permit?
It explains your policy, for example that you pull permits for panel work and new circuits. It shouldn't decide for a specific job, since rules depend on the town, so it routes those questions to your office.
How much does an AI chatbot for electricians cost?
ChatBento has a Free plan with 50 AI messages a month, then Hobby at $8/month (2,000 messages), Standard at $30/month (10,000 messages), Pro at $100/month (40,000 messages). At typical volume for electricians, 150 to 600 AI replies a month, Hobby at $8/month covers it. Every account starts with a 14-day free trial, no card required.
Related industries
- AI chatbot for plumbers“Do you charge a trip fee or dispatch fee just to come out?”
- AI chatbot for HVAC companies“My AC runs all day but the house won't cool below 78. Is something wrong?”
- AI chatbot for landscapers“What's included in weekly mowing, and do you bag the clippings?”
Use cases for electricians
- Lead captureTurn website questions into leads. An AI chatbot answers from your content, then collects a name, email and note when a visitor wants follow-up, and emails you the lead with the full conversation.
- After-hours supportGive visitors answers at night, on weekends and on holidays. An AI chatbot trained on your website replies 24/7 and takes a message when a question needs your team in the morning.
Terms to know
Answer visitors while you're closed. Free to start, then from $8 a month.
14-day free trial. No card required.