AI chatbot for cleaning services.
People choosing a house cleaner want to know three things before they book: what it costs for a home their size, what's included, and whether they can trust a stranger in their home. A chatbot trained on your pricing, checklist and policy pages answers those in the evening, when people are actually looking at their messy kitchen, and collects home size and preferred day for your office to confirm.
14 days free, then a free plan or from $8 a month. No card required.
Visitor: How much for a deep clean of a 3-bed, 2-bath house?
Chatbot: Our pricing page lists a first-time deep clean for a 3-bedroom, 2-bathroom home at $289 to $349, depending on square footage and condition. Recurring cleans after that are $149 biweekly. Inside the oven and inside the fridge are $35 add-ons each.
Pricing page
Visitor: Do I need to be home? We have two cats.
Chatbot: You don't need to be home; many clients leave a key in a lockbox or give us a door code through the booking form. Cats are fine. If they get stressed by the vacuum, we suggest keeping them in a closed room and noting it in your booking.
FAQ page
Visitor: Actually, your cleaner broke a lamp at my place last week.
Chatbot: I'm sorry about that. Breakage claims go to our office manager, who handles them under our insured damage policy. Leave your name and phone number and they'll call you by the end of the next business day. Please don't share your door code or alarm code in this chat.
Human handoff
Powered by ChatBento
12 questions customers ask cleaning services
The questions cleaning services hear most. Copy them as a Q&A template, add your answers, and the chatbot answers them in your words.
- 1How much is a deep clean versus a standard clean for a 3-bedroom house?
- 2Do you do move-out cleans that will pass a landlord's inspection?
- 3Do you bring your own supplies and vacuum, or do I provide them?
- 4Can you use fragrance-free or green products? My son has asthma.
- 5Will I get the same cleaner every visit?
- 6Are your cleaners background-checked, insured and bonded?
- 7Do I need to be home, and how do I give you a key or door code?
- 8We have a big dog. Is that a problem?
- 9What happens if something gets broken or a room isn't done right?
- 10Do you clean inside the oven, the fridge and the windows?
- 11Is there a lockout fee if I forget to leave the key?
- 12Is biweekly cleaning cheaper per visit than a one-time clean?
Set it up in four steps
- 1
Point it at your website
Enter your site's address and ChatBento reads your pages. For cleaning services, make sure these are on the site or added as docs:
- Pricing page by home size, with deep clean, move-out and add-on prices
- Cleaning checklist: what's included in standard, deep and move-out cleans
- Policies: cancellation, lockout fee, satisfaction re-clean, breakage
- Trust page: background checks, insurance, bonding, how cleaners are trained
- FAQ on supplies, products, pets, keys and being home
- Service area and the days you clean in each area
- 2
Answer the 12 questions
Copy the questions above, paste them into ChatBento as Q&As and write your answers. These are what visitors ask first, so a clear answer here covers most chats.
- 3
Set the greeting and handoff
Add the email that receives handoffs and a greeting that sets expectations, for example: “Hi! I can help with pricing, what's included and how our cleanings work.”
- 4
Paste one line on your Wix site
Many owner-run cleaning businesses build their own site on Wix, often with a booking or quote form on the home page. The install guide shows where the snippet goes.
Install on Wix
What it answers, and what it hands to you
Hand these to a person
The chatbot collects the visitor's name and email or phone, then sends you the whole conversation.
- Booking, rescheduling or skipping a visit
- Damage, breakage and missing item reports
- Complaints and re-clean requests
- Custom quotes for post-construction, hoarding or very large homes
- Anything involving keys, door codes or alarm codes
- Commercial or office cleaning inquiries
Keep codes out of chat, and only claim the coverage you have
Clients often try to send lockbox, garage or alarm codes in chat. Tell the chatbot to ask them to use your secure booking form or the phone instead, and not to repeat a code back. It should state your insurance and bonding only as your trust page describes them, and never promise mold or biohazard cleanup if you don't offer it. If someone asks about mixing products like bleach and ammonia, it should say not to.
This is general guidance, not legal advice. ChatBento answers only from the content you give it, and says so when it doesn't know.
Which plan fits cleaning services
Typical volume: 150 to 700 AI replies a month. A residential cleaning company with 6 to 20 cleaners and 2,000 to 6,000 site visits a month, where 3 to 4% of visitors open the chat and ask about three questions each.
Start on the Free plan (50 messages a month) to try it, then move up when the chat gets busy.
Cleaning services questions. Answered.
Can the chatbot give a cleaning quote?
It quotes from the price table on your site, by bedrooms and bathrooms or square footage, and says what's included. For homes outside your table, it collects the size and condition so your office sends a custom quote.
Can it book a recurring cleaning?
It doesn't connect to your scheduling software. It links to your online booking page if you have one, or collects the address, home size and preferred day so your office confirms the slot.
How does it handle questions about trust and safety?
It answers from your trust page: background checks, insurance, bonding and how you hire. Keep that page accurate, because the chatbot repeats what it says.
How much does an AI chatbot for cleaning services cost?
ChatBento has a Free plan with 50 AI messages a month, then Hobby at $8/month (2,000 messages), Standard at $30/month (10,000 messages), Pro at $100/month (40,000 messages). At typical volume for cleaning services, 150 to 700 AI replies a month, Hobby at $8/month covers it. Every account starts with a 14-day free trial, no card required.
Related industries
- AI chatbot for property managers“What are the income requirements to qualify, and do you accept co-signers?”
- AI chatbot for vacation rentals“Is the hot tub private, and is it heated year round?”
- AI chatbot for moving companies“How much does a local move cost, and do you charge by the hour?”
Use cases for cleaning services
- Pre-sales questionsAnswer the questions buyers ask before they pay: pricing, fit, timelines and terms. An AI chatbot replies instantly from your own pages and hands serious buyers to your team.
- Booking and appointment questionsAnswer questions about availability, prices, cancellations and what to bring before visitors book. An AI chatbot trained on your site replies 24/7 and points people to your booking page.
Terms to know
Answer visitors while you're closed. Free to start, then from $8 a month.
14-day free trial. No card required.