Add an AI chatbot to your Square Online store.
Square Online lets you add your own code from Settings → Tracking Tools, either in the head or at the end of the body. Add the ChatBento snippet at the end of the body and customers can ask about products, pickup and delivery any time.
Install on Square Online in 5 steps
Where it goes: Channels → Square Online → Settings → Tracking Tools → End of body
- 1
In ChatBento, open your chatbot, go to Install and copy the one-line snippet.
- 2
Sign in to Square Dashboard and go to Channels → Square Online, then Settings → Tracking Tools.
- 3
Select Add new code, enter a name such as ChatBento, and paste the snippet into the code field.
- 4
Choose End of body and select Save.
- 5
Publish your site from the site editor, then open it and click the chat bubble to test it.
The snippet looks like this (your bot ID is filled in for you)
<script src="https://chatbento.com/widget.js" data-bot-id="YOUR_BOT_ID" async></script>Steps follow Square Online’s own documentation, checked October 23, 2026.
Free, Plus and Premium
Square's article covers Square Online Free, Plus and Premium subscribers. You need to be the account owner or a team member with online permissions.
Publish after saving
Square says to publish your site from the site editor to see the change live.
Questions about the code
Square's support can't help with third-party code itself. If the bubble doesn't appear, contact ChatBento.
What the chatbot does on your Square Online site
Answers from your content
Trained on your pages, docs and Q&As. It says so when it doesn't know, instead of guessing.
Hands off to you
When a visitor needs a person, it collects their email and sends you the conversation.
Free to start
A free plan with 50 AI messages a month. Paid plans from $8/month: 80% less than Chatbase.
Comparing tools? See ChatBento vs Chatbase and pricing.
Square Online questions. Answered.
Can it answer questions about my menu or products?
Yes, from your published item pages and anything you add as text or Q&As. It only answers from your content, so it won't invent prices or stock.
Does it work for restaurants using Square Online ordering?
Yes. Add your hours, pickup and delivery details as Q&As so the chatbot answers them exactly.
Is it a Square app?
No. It's a single script tag, so there's nothing to install from the App Marketplace and no access to your Square account.
How much does ChatBento cost?
ChatBento has a free plan with 50 AI messages a month, free forever. Paid plans are Hobby at $8/month, Standard at $30/month and Pro at $100/month. New accounts start with a 14-day trial, no card required.
Add AI support to your Square Online site. Live in minutes.
14-day free trial. No card required.