AI chatbot for daycares and childcare centers.
Parents looking for childcare ask the same things before they ever call: do you have infant openings, how long is the waitlist, what are your ratios and what's the weekly rate. A chatbot trained on your parent handbook and enrollment pages answers during nap time and after pickup, and passes tour requests and anything about a specific child to your director.
14 days free, then a free plan or from $8 a month. No card required.
Visitor: Do you have a spot for a 9-month-old starting in March?
Chatbot: Our infant room is full right now, so new infants join the waitlist. There's a $75 waitlist fee, credited toward registration when a spot opens. Recent waits for infants have been three to six months, but I can't promise a start date.
Enrollment page
Visitor: What's the ratio in the infant room?
Chatbot: One teacher for every four babies, with no more than eight infants in the room. That meets our state's licensing ratio, and we keep it all day, including at drop-off and pickup.
Our classrooms page
Visitor: My daughter has a dairy allergy. Can you handle that?
Chatbot: We work with families on food allergies through an allergy action plan signed by your pediatrician, and our director reviews each child's plan before enrollment. Leave your name and phone number and she'll call you to talk it through and set up a tour, or call us at (503) 555-0156.
Human handoff
Powered by ChatBento
12 questions customers ask daycares and childcare centers
The questions daycares and childcare centers hear most. Copy them as a Q&A template, add your answers, and the chatbot answers them in your words.
- 1Do you have any infant openings, and how long is the waitlist?
- 2Is there a fee to join the waitlist, and is it refundable?
- 3What's your teacher-to-child ratio in the toddler room?
- 4What's the weekly tuition for full time versus three days a week?
- 5Do you provide meals and snacks, or do we pack lunch?
- 6Can you handle food allergies, like a peanut or dairy allergy?
- 7When does my child need to stay home sick, and how long after a fever?
- 8Do you help with potty training, and does my child need to be trained for the preschool room?
- 9Do you accept state childcare subsidies?
- 10What are your hours, and what's the late pickup fee?
- 11Are you licensed, and are your teachers trained in CPR and first aid?
- 12Can we schedule a tour, and can my child come along?
Set it up in four steps
- 1
Point it at your website
Enter your site's address and ChatBento reads your pages. For daycares and childcare centers, make sure these are on the site or added as docs:
- Enrollment page: openings by age group, waitlist process and fees
- Tuition page: weekly rates, part-time options, registration fee, subsidies accepted
- Parent handbook: hours, late pickup, sick child policy, holidays and closures
- Classroom pages with age groups, ratios and daily schedules
- Meals and allergy policy, potty training approach and what to pack
- Licensing, staff training and safety practices
- 2
Answer the 12 questions
Copy the questions above, paste them into ChatBento as Q&As and write your answers. These are what visitors ask first, so a clear answer here covers most chats.
- 3
Set the greeting and handoff
Add the email that receives handoffs and a greeting that sets expectations, for example: “Hi! I can help with openings, the waitlist, tuition, our daily schedule and booking a tour.”
- 4
Paste one line on your Wix site
Many independent centers build their own sites on Wix or Squarespace, without an agency. The install guide shows where the snippet goes.
Install on Wix
What it answers, and what it hands to you
Hand these to a person
The chatbot collects the visitor's name and email or phone, then sends you the whole conversation.
- Tour requests and enrollment offers
- Anything about a specific child's health, allergies, development or behavior
- Concerns about a child's safety or wellbeing: handed to the director immediately
- Billing, subsidy paperwork and withdrawal notices
- Complaints about care and incident reports
Safeguarding first, and no promises of a place
The chatbot answers from your published policies; it never promises an opening or a start date, and it doesn't advise on a sick child beyond quoting your exclusion policy. Any message suggesting a child may be at risk, or a complaint about care, goes straight to your director, with your phone number shown in the chat. Ask parents to share medical details, custody arrangements and allergy plans with staff directly, not in chat.
This is general guidance, not legal advice. ChatBento answers only from the content you give it, and says so when it doesn't know.
Which plan fits daycares and childcare centers
Typical volume: 100 to 450 AI replies a month. A single-site center with 1,000 to 3,000 site visits a month, where 4 to 5% of visitors open the chat and ask two or three questions each.
Start on the Free plan (50 messages a month) to try it, then move up when the chat gets busy.
Daycare and childcare questions. Answered.
Can the chatbot manage our waitlist?
It doesn't keep the waitlist itself. It explains how your waitlist works, links to your waitlist form and collects a parent's name, contact details, child's age and hoped-for start date for your director.
What does it say when a parent asks if their child is too sick to come in?
It quotes your sick policy, such as how long a child must be fever-free before returning, and suggests calling their pediatrician with medical questions. It doesn't judge whether a particular child should stay home.
Can parents use it to report an absence or a late pickup?
It tells them how to report one, using the phone number or parent app listed in your handbook. For anything happening today, it points them to call the center directly.
How much does an AI chatbot for daycares and childcare centers cost?
ChatBento has a Free plan with 50 AI messages a month, then Hobby at $8/month (2,000 messages), Standard at $30/month (10,000 messages), Pro at $100/month (40,000 messages). At typical volume for daycares and childcare centers, 100 to 450 AI replies a month, Hobby at $8/month covers it. Every account starts with a 14-day free trial, no card required.
Related industries
- AI chatbot for schools“When is the application deadline for next fall, and do you take applications after it?”
- AI chatbot for churches“What time are services this Sunday, and how long do they last?”
- AI chatbot for nonprofits“Can I set up a monthly gift, and how do I change the amount or card later?”
Use cases for daycares and childcare centers
- FAQ automationTurn a static FAQ page into answers visitors can ask for. An AI chatbot uses your FAQ and Q&As to give exact answers to common questions, worded however visitors ask them.
- Booking and appointment questionsAnswer questions about availability, prices, cancellations and what to bring before visitors book. An AI chatbot trained on your site replies 24/7 and points people to your booking page.
Terms to know
Answer visitors while you're closed. Free to start, then from $8 a month.
14-day free trial. No card required.